Shannon Joslyn

Manage daily practice operations for all Cardiovascular, Electrophysiology, and Vascular Surgery services, aligning staffing, scheduling, and patient flow.

Develop and maintain provider schedules including the Cardiology Call Schedule.

Payroll completion for all staff, per diem providers, and independent contractors.

Utilization of travel staff and locum providers.

Submit supply orders for hospital departments and approve order for the Invasive Lab.

Monitor Clinic, Non-Invasive, and Invasive Dashboards, optimize schedules, increase revenue, and identify any charge errors.

Quality reporting, coordinate our bi-monthly QI meeting with URMC.

Develop and update all policies and procedures in Policy Stat.

Conversion of clinic offices to Article 28.

Epic Implementation/Super User

Collaborate and communicate with all hospital units.

EHR go live implementation.

Responsible for creating and implementing workflows withing the EHR system.

Developing new educaton material and processes to comply with changing workflows and upgrades to the system.

Conducting classroom training.

Troubleshooting withing the eCW and M Modal software systems.

Performed office procedures such as EKG's, holter and event monitors, and blood draws.

Answered patient calls and provided education regarding medications, testing, and results.

Performed routine vital signs.

Maintained detailed records of test results by entering data into the patients EMR.

Scheduled and obtained prior authorizations for testing and cardiac procedures.

Oriented and trained new staff members on proper procedures and policies.

Responsible for the office when the manager was out of the office.

Maintained the office sample medication cabinet.

Performed clerical duties such as patient registration and document scanning.

Phone triage/medication renewals.

Performed EKG's, Ear Lavage, Phlebotomy.

Recorded patients medical history, vital signs, testing history, and updated the patients EMR.

Appointment scheduling.

Transferring information from paper charts into the EMR system.

• Dean's List all four semesters