Shannon Kendall
Dayton,Ohio
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent at solving issues quickly and efficiently. Strong communication and customer service skills.
Overview
9
9
years of professional experience
Work History
Logistics Coordinator
Total Quality Logistics
05.2017 - 06.2023
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Analyzed customer requirements and provided customized logistics solutions.
- Negotiated contracts to secure favorable rates and terms.
Training Store Manager
Palm Beach Tan
09.2014 - 05.2017
- Oversaw, trained and encouraged store personnel, promoting culture of efficiency and performance.
- Drove and maintained solid operational processes, inventory management and inventory rationalization
- Supported store opening by setting up office space, equipment and POS systems.
- Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in [Area of Expertise], [Area of Expertise] and [Area of Expertise].
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Colerain High School
Cincinnati, OH06.2014
Skills
- Transportation Planning
- Trucking Dispatching
- Desktop and Laptop Computers
- Verbal and Written Communication
- Client Relations
- Coaching and Mentoring
- Punctual and Dependable
- Customer Service
- Efficiency Improvement
- Telephone Management
Timeline
Logistics Coordinator
Total Quality Logistics
05.2017 - 06.2023
Training Store Manager
Palm Beach Tan
09.2014 - 05.2017
High School Diploma -
Colerain High School
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