Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Killion

Zanesville,OH

Summary

Experienced professional with a strong background in production related roles. Proficient in production analysis, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and eager to contribute to organizational success.

Overview

25
25
years of professional experience

Work History

Delivery Driver

Bimbo Qsr
Zanesville, OH
08.2017 - 12.2023
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

OTR Truck Driver

Thuman Trucking
Orient, OH
09.2014 - 08.2017
  • Adhered strictly to safety requirements set forth by company policies and government regulations.
  • Secured cargo according to company procedures prior to departure from terminals.
  • Planned routes, adhering to assigned delivery schedules while maintaining DOT compliance.
  • Completed transfers at hubs and final destinations to keep routes on schedule.

Owner

Push Services
Columbus, OH
03.1999 - 12.2014
  • Responded quickly to emergency situations involving spills or messes.
  • Responsible for maintaining proper inventory levels of cleaning supplies throughout building.
  • Conducted daily walkthroughs of facility noting any areas that require additional attention or repair.
  • Maintained an organized workspace free from clutter and debris.
  • Ensured compliance with OSHA regulations related to hazardous materials handling.
  • Disinfected high-touch surfaces such as door handles and light switches on a regular basis.

Manager of Mixing, Production and Maintenance

Jercoat Inc.
Columbus, OH
12.2007 - 06.2012
  • Developed and implemented production schedules to ensure timely completion of projects.
  • Analyzed production processes to identify areas for improvement in efficiency and cost savings.
  • Supervised maintenance activities for manufacturing machines and equipment.
  • Trained new employees on proper use of equipment, safety procedures, and job functions.
  • Evaluated existing processes for potential automation opportunities.
  • Coordinated with other departments to ensure smooth flow of materials throughout the production process.
  • Identified opportunities for improvement in workflow design and implementation.
  • Monitored the daily operations of the production team, providing guidance and support as needed.

Sales and Repair Technician

LINC Systems
Columbus, OH
09.2003 - 04.2005
  • Developed strategies for increasing sales volume within assigned territory.
  • Ensured that all safety protocols were followed during repair processes.
  • Provided technical support and advice to customers regarding their repair needs.
  • Demonstrated how to use new or repaired products upon completion of service.
  • Received incoming shipments of parts and inspected contents against invoices prior to stocking shelves.
  • Responded quickly to emergency calls from clients requiring immediate service or assistance.

Branch Manager

Capital Scaffold, Ladder and Lift
Columbus, OH
01.2001 - 12.2003
  • Monitored financial performance of the branch on a monthly basis.
  • Performed regular audits of financial records in order to ensure accuracy.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
  • Participated in community events to promote brand awareness.
  • Identified opportunities for process improvement initiatives within the branch.
  • Supported outside sales force in servicing and obtaining new business.
  • Analyzed competitors and market trends to facilitate business growth.

Education

Professional Sales

Dale Carnegie Training of Central Ohio
Dublin, OH
01-1996

Business Management

Bliss College of Business
Columbus, OH
06-1990

Skills

  • Business Management
  • Process Improvement
  • Inventory Coordination
  • Quality Assurance
  • Quality assurance expertise
  • Equipment Maintenance
  • Adaptability and Flexibility
  • Fluid Mechanics
  • Analytical Skills
  • Electrical Equipment Components
  • Multitasking
  • Pneumatic Systems
  • Product Testing
  • New product introduction (NPI)
  • Hydraulic Components

Timeline

Delivery Driver

Bimbo Qsr
08.2017 - 12.2023

OTR Truck Driver

Thuman Trucking
09.2014 - 08.2017

Manager of Mixing, Production and Maintenance

Jercoat Inc.
12.2007 - 06.2012

Sales and Repair Technician

LINC Systems
09.2003 - 04.2005

Branch Manager

Capital Scaffold, Ladder and Lift
01.2001 - 12.2003

Owner

Push Services
03.1999 - 12.2014

Professional Sales

Dale Carnegie Training of Central Ohio

Business Management

Bliss College of Business

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Shannon Killion