Summary
Work History
Skills
Timeline
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Shannon Korjan

Monroe,La

Summary

Proven to excel in high-pressure environments, I enhanced customer satisfaction at Waffle House through exceptional service and strong multitasking abilities. My collaboration with team members ensured efficient service, while my adeptness at cash handling and building rapport with customers underscored my comprehensive skill set. Achievements include maintaining high service standards and fostering a positive dining experience.

Work History

Waitress

Waffle House
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Proved successful working within tight deadlines and a fast-paced environment.

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Cash handling
  • Attention to detail
  • Safe food handling
  • Handling complaints
  • Payment processing
  • Food running
  • Table setting
  • Order accuracy
  • Accurate money handling
  • Time management
  • Supply restocking
  • High volume dining
  • Table bussing
  • Tableside service
  • Dining area maintenance
  • Upselling techniques
  • Food presentation
  • Seating arrangements
  • Upselling
  • Guest relations management
  • Daily specials memorization
  • Food station setup
  • Food and beverage pairings
  • Order delivery practices

Timeline

Waitress

Waffle House
Shannon Korjan