Shannon Kostek
Venice,Florida
Summary
Detail-oriented Data Entry Supervisor at Sarasota Tax Collector with a proven track record in enhancing data accuracy and efficiency. Skilled in advanced Excel functions and committed to exceptional customer service. Successfully trained staff, ensuring compliance with data protocols while maintaining confidentiality of sensitive information. Recognized for improving data processing workflows significantly.
Overview
14
14
years of professional experience
Work History
Data Entry Clerk
Sarasota Tax Collectors
06.2025 - Current
- Processed and verified tax payments, ensuring compliance with local regulations.
- Collaborated with team members to improve data entry efficiency and accuracy.
- Maintained confidentiality of sensitive taxpayer information during data handling.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered and updated tax records with high accuracy in database systems.
- Assisted customers with inquiries regarding DMV services and requirements.
- Maintained a high level of accuracy when entering data into the DMV system, reducing errors and improving overall efficiency.
Data Entry Supervisor
Publix
10.2011 - Current
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Trained new staff on data entry protocols and software usage effectively.
- Followed established procedures to enter and process data correctly.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Data Encoder
FLD Services
02.2020 - 02.2023
- Managed daily office operations, ensuring efficiency and organization of administrative tasks.
- Coordinated schedules, meetings, and travel arrangements for team members and executives.
- Oversaw supply inventory, negotiating with vendors to ensure cost-effective procurement.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Data Mail Clerk
United Postal Service
01.2018 - 02.2020
- Assisted customers with inquiries regarding postal services and package tracking.
- Maintained organized records of outgoing and incoming shipments for accountability.
- Trained new staff on proper mail handling techniques and safety protocols.
- Resolved discrepancies in mail delivery through detailed investigation and communication with supervisors.
- Enhanced the overall customer experience by offering knowledgeable assistance on various postal services and products.
- Prioritized urgent or time-sensitive deliveries without compromising overall efficiency or accuracy across regular tasks.
Education
High School Diploma -
Sarasota County School
Venice, FL03.2009
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Fast typing speed
- Customer Service-oriented
- Filing and data archiving
- Data management
- Data processing
Timeline
Data Entry Clerk
Sarasota Tax Collectors
06.2025 - Current
Data Encoder
FLD Services
02.2020 - 02.2023
Data Mail Clerk
United Postal Service
01.2018 - 02.2020
Data Entry Supervisor
Publix
10.2011 - Current
High School Diploma -
Sarasota County School