Shannon Kosztyo
Lorain
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
10
10
years of professional experience
1991
1991
years of post-secondary education
Work History
Head Housekeeper and Laundry and hospitality
Oak Hills Nursing And Rehabilitation
Lorain
06.2022 - 06.2025
- Assigned tasks to housekeeping staff, ensuring that all duties were completed in a timely manner.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Supervised housekeeping staff to ensure cleanliness and organization throughout the facility.
- Developed cleaning schedules to maintain high standards of hygiene and efficiency.
- Trained new employees on cleaning techniques and safety protocols.
- Inspected guest rooms and public areas for cleanliness and maintenance issues.
Medical Assistant
Surgery Center of Lorain
Lorain
08.2015 - 04.2017
- Coordinated patient scheduling and follow-up appointments within the surgical center.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Scheduled appointments for patients via phone and in person.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
Education
Associate of Science - Medical Assistant
Ohio Buisness College
Sheffield, OH 09.2013 - 09.2015
Southview High School
Lorain, OHSkills
- Staff supervision
- Inventory management
- Customer service
- Health and safety
- Effective communication
- Attention to detail
- Safe cleaning with chemicals
- Ordering cleaning supplies
- Bloodborne pathogens
- Housekeeping
- Training and mentoring
- Strong leadership
- Sorting and washing laundry
- Laundry expertise
- Health and safety compliance
- Exceptional organization
- Cleaning and sanitation
- Task assignment
- Laundry operations
- Performance improvements
Timeline
Head Housekeeper and Laundry and hospitality
Oak Hills Nursing And Rehabilitation
06.2022 - 06.2025
Medical Assistant
Surgery Center of Lorain
08.2015 - 04.2017
Associate of Science - Medical Assistant
Ohio Buisness College
09.2013 - 09.2015
Southview High School