Shannon Le Doux

• Maintained thorough, accurate and confidential documentation in electronic medical records.
• Working with ASO and Fully insured books of business to ensure members are receiving services at in network facilities, reviewing claims, approving stay and working with medical director on complex cases to ensure quality of care.
• Educated patients and their families regarding diagnosis, treatment options and self-care needs. Continued communication with members pre and through one year post transplant, ensuring discharge needs are met, confirming transplant related medications are in place and post transplant continuation of care.
• Self-directed, excellent critical thinking and communication skills, initiative-taking motivated, collaborative, team player and willing to take on new challenges.
• Multi-stated unrestricted license: AK, CA, CO, CT, HI, MI, NV, OH, OR & WA

• Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress.
• Self-directed telecommuter with minimal guidance, assessing, identifying and solving moderately complex problems.
• Translate concepts into holistic practice
• Provide explanations, education and resources to members.
• Member case: Chronic kidney and End stage renal members from 155 to 190 with complex medical needs.
• Met consistently all Metrics on monthly basis with scores of 3 or better.

• Self-directed telecommuter with minimal guidance
• Identified, coordinated and problem solved using holistic approach to children and families dealing with autism.
• Reviewed and approved care plans for ABA therapy to continue services for military and veteran populations covered by Tricare.
• Working with providers and families to review benefits and provided coverage determination to initiate as well as approve continuation of services/ ABA therapy.
• Contract with Tricare lost 03/2017)

• Ensured compliance with all applicable laws, regulations and professional standards related to home health care services.
• Work autonomously in patients home for pediatric patients.
• Administer medications via PO and G-tube. Ventilator and Tracheostomy care.

Provided medication administration, wound care, IV therapy, tube feedings and other treatment as ordered by provider.

Care plan implementation

Primary population adult and geriatric with complex medical conditions, post operation, TBI, MVA, and or functional decline.

• Reviewed pertinent medical information prior to initiating dialysis treatments.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Maintained accurate records concerning patient's condition, response to treatment, medications administered.
• 24/7 On-call for peritoneal dialysis patients.
• Trained patients and their families on the Baxer system for home dialysis including but not limited to manual dialysis, cycler training, infection preventions, fluid management, lab work and continued education specific to their needs.

• Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
• Busy renal medical surgical unit with up to 6 patients.
• Duties include but not limited to medication administration, lab interpretation, blood glucose monitoring, central and peripheral line care, following MD orders/ plan of care, reporting concerns to provider and patient care.