SHANNON LETOURNEAU
Chittenango,NY
Summary
To utilize my master's degree in business administration with a concentration in Healthcare Administration, and healthcare experience to obtain a consultative or project management position within a dynamic healthcare organization.
Overview
8
8
years of professional experience
Work History
Health Information Management Specialist
CNY FAMILY CARE
Syracuse, NY
06.2018 - Current
- Facilitate communication between clinical personnel, coders and billers concerning any issues that arise during the course of treatment
- Provided training and support to new staff members regarding medical record completion requirements
- Maintained confidentiality of all patient information according to HIPAA regulations
- Created, maintained and updated databases of patient records in accordance with HIPAA regulations
- Assisted in developing a system for tracking requests for copies of medical records from other facilities or physicians' offices
- Reviewed medical charts for accuracy, completeness, timeliness, legibility and appropriate signatures prior to release or transfer of the record
- Collaborated with physicians, nurses, and other healthcare providers to ensure the accuracy of patient information in the system
- Maintained accurate records of all referrals and follow-up activities, in order to meet patient centered medical home requirements
- Scheduled patients, notifying of appointment date, time, and location to assist in maintaining preventive medicine requirements and quality metrics of the practice
- Met department productivity standards by accurately completing assigned work
- Communicated with physicians and staff to gather information for referrals in order to achieve prior authorization and approval for testing.
Youth Lacrosse Coach
MONSTER LACROSSE
Syracuse, NY
01.2021 - 07.2021
- Conducted drills to teach proper technique and strategies for both offensive and defensive play
- Provided individualized instruction to help players develop their technical skills in lacrosse
- Encouraged teamwork among players, building camaraderie through sportsmanship activities
- Developed and implemented practice plans to improve team performance in lacrosse fundamentals, such as passing, shooting, and defense
- Demonstrated strong leadership skills by motivating players to reach their full potential on the field
- Collaborated with assistant coaches to create a unified approach towards teaching basic concepts of lacrosse
- Organized and conduct practice sessions.
Camp Counselor
CAMP HEALING HEARTS
Manlius, NY
08.2016 - 08.2016
- Utilized patience and understanding when dealing with challenging behavior from campers
- Communicated with parents and answered questions regarding camp policies and activities
- Maintained positive relationships with parents and guardians through regular updates on their child's progress at the camp
- Offered guidance in group and camp-wide activities.
Education
MBA in Healthcare Administration - Healthcare Administration
Marist College
05.2024
Bachelor of Science (B.S.) in Business Management and Leadership - Business Management and Leadership
Le Moyne College
05.2021
Skills
- Adaptability and Flexibility
- Healthcare Compliance
- Project Management Abilities
- Medical Terminology Proficiency
- Tableau proficiency
- Microsoft Office proficient
- Excel proficiency
- Strategic Planning (SWOT Analysis)
- Corporate Financial Analysis
- Harvard Business Simulator
- Health Information Management Specialist
Awards
- NE10 Academic Distinction 2020, 2021
- Dean's List 2020, 2021
- NCAA 2018 National Champion Women's Lacrosse
References
References available upon request
Extracurricular Activities
Four Year Collegiate Athlete- Women's Lacrosse
Timeline
Youth Lacrosse Coach
MONSTER LACROSSE
01.2021 - 07.2021
Health Information Management Specialist
CNY FAMILY CARE
06.2018 - Current
Camp Counselor
CAMP HEALING HEARTS
08.2016 - 08.2016
MBA in Healthcare Administration - Healthcare Administration
Marist College
Bachelor of Science (B.S.) in Business Management and Leadership - Business Management and Leadership
Le Moyne College
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