Shannon Lopez
Milwaukee,WI
Summary
Versatile team member offering over six years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.
Overview
33
33
years of professional experience
Work History
Real Estate Agent
Realty Executives Integrity
05.2021 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
In-Store Shopper
Instacart
09.2018 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Selected best-quality perishable items such as meat and produce.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Business Owner/Operator
The Gift Box Boutique
11.2005 - 01.2010
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Monitored staff performance, providing final-say assessment over inquiries.
CNA
Aurora Home Health
01.2001 - 09.2002
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
CNA
Sisters Of St. Francis
08.1998 - 02.2002
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA
Community Care For The Elderly
05.1997 - 07.1999
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Bartender
Spirits
01.1991 - 05.1993
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
No Degree - Nursing
Cardinal Stritch University
Milwaukee, WI09.2002
No Degree - Nursing
Alverno College
Milwaukee, WI09.2000
GED -
South Milwaukee High School
South Milwaukee, WI06.1986
Skills
- Marketing and Advertising
- Strong Organizational Skills
- Networking and Business Development
- Customer Preferences
- Order Coordination
- Productivity Performance
- Order Reviews
- Adjusting Routes
- Strategic Planning
- Open Communication
- Time Management
- Punctuality
Timeline
Real Estate Agent
Realty Executives Integrity
05.2021 - Current
In-Store Shopper
Instacart
09.2018 - Current
Business Owner/Operator
The Gift Box Boutique
11.2005 - 01.2010
CNA
Aurora Home Health
01.2001 - 09.2002
CNA
Sisters Of St. Francis
08.1998 - 02.2002
CNA
Community Care For The Elderly
05.1997 - 07.1999
Bartender
Spirits
01.1991 - 05.1993
No Degree - Nursing
Cardinal Stritch University
No Degree - Nursing
Alverno College
GED -
South Milwaukee High School
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