Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Ludwig

Parrottsville,TN

Summary

Experienced office manager and co-owner with 21 years in automotive operations, known for office scheduling, inventory control, cash handling, vendor coordination, and customer service. Trusted to keep daily operations running smoothly and customers supported with care.

Overview

39
39
years of professional experience

Work History

Office Manager, co-owner

Precision Automotive of SW Fl Inc.
Ft Myers, FL
11.2003 - 10.2024
  • Dedicated office manager and part owner with 21 years experience leading operations at a trusted automotive business. Proven ability to manage payroll,inventory,and customer relationships with care and precision. Balanced day-to-day operations with long-term business goals.and known for connecting with customers in a way that's builds trust and keeps them coming back in.

Office Manager

AWOL
FT Myers, FL
04.1998 - 01.2000
  • Managed operations for AWOL, ensuring efficient workflow and service delivery
  • Coordinated parts delivery for fleet and shop clients, ensuring accuracy and timeliness
  • Operated parts store, specializing in commercial automotive sales and customer service

Counter Salesperson

KL Auto Parts
Fort Myers, Florida
02.1986 - 01.1998
  • Managed counter service for customers requiring auto parts selection and product support.
  • Assisted customers at the counter with auto parts selection and provided expert answers to inquiries, enhancing customer satisfaction.
  • Answered customer questions at the counter and provided accurate auto parts selections.
  • Verified part numbers, applications, and compatibility before completing the sale.
  • Confirmed part numbers, applications, and compatibility before finalizing sale.
  • Prepared invoices, receipts, and returns following KL Auto Parts procedures.
  • Managed invoicing process for receipts and returns in compliance with KL Auto Parts procedures, streamlining transactions.
  • Monitored inventory levels and initiated replenishment requests for fast-moving parts, ensuring optimal stock availability.
  • Evaluated inventory levels to identify low-stock items and requested replenishment for fast-moving parts.

Education

Riverdale Highschool
Fort Myers, FL
06-1988

Skills

  • Operational planning
  • Financial oversight
  • Inventory control
  • Vendor coordination
  • Client relations
  • Problem solving
  • Effective communication

Timeline

Office Manager, co-owner

Precision Automotive of SW Fl Inc.
11.2003 - 10.2024

Office Manager

AWOL
04.1998 - 01.2000

Counter Salesperson

KL Auto Parts
02.1986 - 01.1998

Riverdale Highschool
Shannon Ludwig