Shannon Elwin
Christie’s International Real Estate Sereno
2027
years of professional experience
Results-oriented administrator specializing in agenda management and leadership development. Excels in fostering high-performing teams and delivering exceptional customer service in client-facing environments. Committed to meeting deadlines while enhancing operational efficiency and quality. Builds strong relationships with stakeholders to support organizational goals.
Work History
Office Ambassador (Hybrid)
1 Year 7 Months- Facilitated scheduling of conference rooms and managed calendaring through Google Workspace.
- Streamlined office operations by organizing events, procuring supplies, and coordinating catering for special occasions.
- Facilitated VP of Sales by maintaining and updating Google Sheets for comprehensive company-wide sales reports.
- Supported VP of Sales in overseeing monthly advertisement documentation to drive revenue growth for Sereno.
- Managed coordination efforts with VP of Experience to ensure timely fulfillment of office facility and maintenance requests.
- Facilitated onboarding and offboarding processes for real estate agents.
- Assisted in completing listing file reviews using Brokermint. Reviewed transaction updates to maintain accuracy. Gathered data for weekly reports to support team efforts.
- Assisted various departments, including marketing, accounting, operations, IT, onboarding, and executive teams in project tasks. Supported collaboration between multiple departments to enhance workflow efficiency. Facilitated communication among teams to streamline processes and achieve objectives.
- Executed receipt input in SAP Concur to streamline monthly expense reporting and facilitate timely reimbursements.
- Provided comprehensive assistance to agents by optimizing social media strategies, creating targeted marketing materials, and overseeing administrative responsibilities for active listings.
- Executed regular reviews of Palo Alto roster to guarantee up-to-date agent information and licensing documentation.
Administrative Assistant (Onsite)
- Coordinated and streamlined administrative activities across departments, enhancing operational effectiveness and support.
- Assisted team members in administrative tasks, including scheduling appointments and managing calendars for executives and managers using Microsoft Office Suite. Supported scheduling and appointment coordination for executives and team members with effective use of Microsoft Office tools. Facilitated administrative operations by coordinating calendars and scheduling for managers and executives.
- Supported executive staff and departments including accounts payable, office management, and project administration. Assisted with administrative tasks for CEO and cross-functional teams. Facilitated communication between various departments to enhance workflow.
- Assisted with office management duties in the absence of the office manager. Demonstrated ability to make effective decisions.
- Facilitated cross-functional collaboration by engaging with diverse teams and stakeholders.
- Oversaw event logistics to facilitate seamless operations and enhance attendee experience.
- Supported comprehensive event planning and marketing strategies to drive participation and visibility.
- Composed and sent emails, text messages, letters, and forms to office staff. Assisted in communication by distributing emails, text messages, letters, and forms among office staff. Drafted and delivered various correspondence including emails, text messages, letters, and forms to support office staff.
- Executed daily preparation and dispatch of shipments via FedEx and other carriers.
- Facilitated multi-line telephone operations and ensured high-quality communication with customers and guests.
Program Administrator & J.O. Compulsory/ Optional Coach (Onsite)
4 Years- Coordinated scheduling of parent and staff meetings, program events, and private training sessions to enhance organizational efficiency.
- Coordinated and managed travel arrangements for staff and upper management, ensuring secure hotel and flight bookings.
- Drove revenue growth through strategic athlete recruitment and enhanced social media engagement.
- Applied strategic problem-solving techniques to adapt to swift changes, ensuring continuous alignment with program and corporate objectives.
- Maintained meticulous attention to detail while managing various on-site responsibilities to support program efficiency.
- Conducted screening and interviewing processes for potential new hires to assess cultural and operational fit.
- Oversaw the procurement and sizing of competition apparel to ensure athletes are equipped for their competitive season through effective partnerships with outside distributors.
- Created and managed schedules using Microsoft Office to enhance task organization and operational efficiency.
- Developed and implemented training strategies for gymnastics program, focusing on 30+ athletes across four levels to drive operational efficiency and support athlete development.
- Guided athletes to reach their maximum potential through tailored support. Educated customers about available options for their athletes to enhance satisfaction.
- Reviewed and updated skills testing sheet to optimize athlete development and maintain high-quality program delivery.
Education
Bachelor of Science - Business Administration-Management, Minor in Kinesiology
Skills
Google Workspace
Microsoft Office Suite
Expense Reporting
Calendar Management
Project Coordination
Team Collaboration
Program Support
Customer Service
Executive Support
Information Management
Team Coordination
Staff Training
Leadership and Development
Relationship Management
Additional Experience
- Airborne Gymnastics | Junior Olympic Compulsory Coach/ Program Instructor (2018 to 2020)
- ClubSport/ California Sports Center | Administrative Assistant/ Front Desk (2014 to 2018)
Timeline
Office Ambassador (Hybrid)
Christie’s International Real Estate Sereno
01.2025 - CurrentRead More
Program Administrator & J.O. Compulsory/ Optional Coach (Onsite)
West Valley Gymnastics
01.2020 - 01.2024Read More
Administrative Assistant (Onsite)
ROEM Corporation
2025 - 2025Read More
San Jose State University
Bachelor of Science from Business Administration-Management, Minor in Kinesiology
Read More