Summary
Overview
Work History
Education
Skills
Internship
Timeline
Generic

Shannon Markert, LADC II

Billerica,MA

Summary

Caring, empathetic Substance Abuse Counselor with five years of experience working with males in a correctional setting. Exceptionally talented at building rapport with different client groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue new role with the Medication Assisted Treatment and Directed Opioid Recovery Program.

Overview

13
13
years of professional experience

Work History

Program Facilitator /Administrative Assistant

AdCare, Middlesex Sheriff's Office
Billerica, MA
05.2017 - Current
  • Maintain comprehensive records which include; intake and psychological documentation and resulting treatment plans, progress notes, discharge summaries, and aftercare plans.
  • Develop and present substance use disorder educational lectures and corresponding groups.
  • Provide individual counseling, crisis counseling, and referrals for further service.
  • Gather information and enter details into computer tracking spreadsheets, documents and Virtual Gateway database.
  • Report monthly and quarterly statistics directly to Middlesex Sheriff's Office, AdCare Criminal Justice Services and DPH.
  • Develop and facilitate Overdose Education and Prevention trainings to housing units throughout the jail.
  • Report weekly group attendance to the Middlesex Sheriff's Office.
  • Collected data on program efficacy through data analysis and implemented solutions for improvement.

Intimate Partner Abuse Education FFS Facilitator

Eliot Community Human Services
Malden, MA
05.2021 - Current
  • Conduct intakes and assessments and maintain comprehensive and cohesive records.
  • Facilitate psycho-educational groups for court ordered and self-referred perpetrators of domestic violence.
  • Observe and monitor client behavior and response to treatment.
  • Work collaboratively with courts, probation officers, and other treatment providers.
  • Gather information and enter details into computer tracking spreadsheets, documents and Virtual Gateway database.


Administrative Assistant

Scott Sheet Metal Co.
Wakefield, MA
01.2010 - 05.2017
  • Oversaw daily operations of 8 employers.
  • Created employers work schedules and placed them at appropriate worksites.
  • Coordinated bookkeeping activities in Quickbooks, including invoicing and accounts payable.
  • Performed general office duties including answering multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
  • Interacted with vendors, contractors, and professional service personnel to receive orders, direct activities, and communicate instructions.

Education

Certification - Intimate Partner Abuse Education

Emerge
Malden, MA
10.2021

Bachelor of Science - Criminal Justice

University of Massachusetts - Lowell
Lowell, MA
2021

Associate of Science - Liberal Arts And Sciences

Middlesex Community College - Bedford
Bedford, MA
09.2020

Certification - Alcohol And Substance Abuse Counseling

Middlesex Community College - Bedford
Bedford, MA
09.2017

Skills

  • Data Entry
  • Cognitive Behavioral Therapy
  • Case Management
  • Curriculum Development
  • Clinical assessment
  • Providing community referrals
  • Individual counseling
  • Crisis Intervention
  • Clinical Documentation
  • Problem-Solving
  • Attention to Detail
  • Conflict resolution techniques

Internship

Middlesex Sheriff’s Office, Adcare Criminal Justice Services, Billerica, MA: 09/2016-12/2016

Hart House, Lahey Behavioral Health, Tewksbury, MA: 1/2017-5/2017


Timeline

Intimate Partner Abuse Education FFS Facilitator

Eliot Community Human Services
05.2021 - Current

Program Facilitator /Administrative Assistant

AdCare, Middlesex Sheriff's Office
05.2017 - Current

Administrative Assistant

Scott Sheet Metal Co.
01.2010 - 05.2017

Certification - Intimate Partner Abuse Education

Emerge

Bachelor of Science - Criminal Justice

University of Massachusetts - Lowell

Associate of Science - Liberal Arts And Sciences

Middlesex Community College - Bedford

Certification - Alcohol And Substance Abuse Counseling

Middlesex Community College - Bedford
Shannon Markert, LADC II