Shannon Martin
Poquoson,VA
Summary
Dynamic Director oversees every facet of clinical operations with strong project management and decision-making skills. Brings comprehensive knowledge of hospital and clinical operations. Skilled at bringing teams together and facilitating collaboration to achieve goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director, Patient Care Services
Sentara CarePlex Hospital
05.2017 - 11.2023
- Lead daily operations of multiple departments including Nursing Services, Cardiac Services, Vascular Services, Interventional Radiology, Surgical Services, and Family Maternity Center
- Successfully implemented a new Electrophysiology Program at SCH
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored and coordinated workflows to optimize resources.
- Formed strategic partnerships to drive business development.
- Selected as pilot site for new CardioVascular Information System (CVIS) for the system
- Consistently reached 100% productivity in all cost centers combined.
Interim Chief Nursing Officer, Vice President of Nursing
Sentara CarePlex Hospital
03.2023 - 07.2023
- Served as a leader for division nursing operations and was responsible for the success of the patient care departments, recruitment and retention strategies for nursing personnel, continuing education for nursing personnel, regulatory compliance, standards of care, and policies and procedures
- Assisted in the achievement of the patient experience goal
- Established SCH Patient Experience workgroup to equip leaders with the information needed to ensure goal sustainability
- Successfully lead Robotic Center of Excellence initiative through L3 gate
- Co-Lead for system robotic committee
- Lead the team through multiple successful site visits including system patient experience team, system CPI team, and the system Accreditation and Regulatory team.
Manager, Patient Care Services
Sentara CarePlex Hospital
01.2009 - 05.2017
- Managed patient care services for Cardiac Catheterization, Vascular and Interventional Radiology Labs, Cardiac Cath Holding, Non-Invasive Cardiology, and Cardiac Rehabilitation
- Achieved Chest Pain and IAC echo program accreditation
- Inducted into MOT Hall of Fame for Leaders who achieved a Work Environment Index improvement of 5% or greater
- Assisted with design, development, and implementation of PW 2 NIV cardiology suite
- Recognized as subject matter expert to colleagues throughout the Sentra Healthcare for combined invasive procedures model
- Lead system cardiac team action plan for RN coverage in the Cath Labs
- Collaborated with senior leadership and leaders across the organization to support cardiac service line and system initiatives, and to proactively identify, assess, and correct safety, quality, and service issues
- Key Member of the Emergency Management Core Team at SCH
- Responsible for hospital development of Emergency management program including education of leadership and staff, training and full-scale drills and completion of Hazard and Vulnerability Analysis
- Facilitate the operations of the Incident Command Center during emergency Management Events
- Collaborate with local and state authorities for regional and state planning.
Education
Master of Business Administration Healthcare Management -
Western Governor’s University
Millcreek, Utah06.2022
Bachelor of Science in Nursing, Cum Laude -
Old Dominion University
Norfolk, VA05.1997
Skills
- Staff Development
- Business Administration
- Project Management
- Staff Management
- Contract Management
- Operations Management
Additional Skills Accomplishments Training
- Lean Six Sigma Yellow Belt (2017)
- Virginia Peninsula Chamber of Commerce LEAD Graduate (2016)
- CEO Awards
- STEMI Regionalization Plan (2011)
- SCH STEMI Alert (2008)
- Key Contributor Awards
- Port Warwick GI SMG Office Endoscopy
- Interim Cardiac System Leadership
- Emergency Department Leadership Transition
- Port Warwick 2 Project
- Hampton General to CarePlex Hospital Move
- Lean Principles and VSM for Healthcare
- DNV/ISO Internal Auditor
- Root Cause Analysis
- FEMA Emergency Management – Healthcare Leadership Training
- Virginia Dialogue for Action – Agenda and Outcomes Chairperson
Boards Community Service
- Poquoson City Schools School Board, 06/2022, Present
- Poquoson Parks and Recreation Board, 09/2021, 06/2022
- Back River Youth Sports, Cheer Coach, 08/2018, 12/2023
- Victory Family YMCA, 01/2015, 12/2021
- Board Chair, 01/2018, 12/2020
- Back River Youth Sports, Board Member, 08/2018, 12/2019
- Poquoson High School, Girls JV Basketball Coach, 08/2002, 12/2006
Certification
NE-BC Nurse Executive Certificaion
Timeline
Interim Chief Nursing Officer, Vice President of Nursing
Sentara CarePlex Hospital
03.2023 - 07.2023
Director, Patient Care Services
Sentara CarePlex Hospital
05.2017 - 11.2023
Manager, Patient Care Services
Sentara CarePlex Hospital
01.2009 - 05.2017
Master of Business Administration Healthcare Management -
Western Governor’s University
Bachelor of Science in Nursing, Cum Laude -
Old Dominion University
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