Tina Jorgensen
Glenwood,WA
Summary
I am a proven and dedicated nurse leader. Having over 20+ years of nursing experience. Results-oriented with experienced patient care management and staff development. Proven ability to collaborate with team members, track outcomes and implement quality improvement initiatives to improve budget, community relationships, staff and patient satisfaction. Varied role in communication, conflict resolution and team collaboration. Evidence in enhancing the Bristol Promises, and mission. I lead by modeling the team with honesty and trust.
Overview
3
3
years of professional experience
Work History
Director of Patient Care Services
Bristol Hospice
Hood River, Oregon
08.2025 - Current
- Oversaw patient care operations, ensuring adherence to healthcare regulations.
- Managed daily operations of patient care services, overseeing budgeting and personnel management to optimize resources.
- Coordinated interdisciplinary meetings to improve team communication and collaboration.
- Evaluated and adjusted patient care plans for optimal outcomes.
- Tracked patient outcomes and implemented strategies that directly enhanced patient satisfaction scores.
- Fostered relationships with families, providing support during challenging circumstances.
- Identified risks in patient care services and developed targeted mitigation plans to improve safety and compliance.
- Trained staff on best practices for patient care and safety protocols.
Nurse Care Manager
Bristol Hospice
Hood River, Oregon
08.2023 - Current
- Conducted comprehensive assessments of patient health, addressing individual needs through tailored care strategies.
- Coordinated medication management and symptom control, ensuring safe administration in line with physician orders.
- Collaborated with interdisciplinary teams to manage patient care plans effectively.
- Monitored diet and physical activity behaviors, assessing conditions to inform and adjust treatment plans.
- Educated patients and families on hospice services and disease processes, enhancing understanding of end-of-life options.
- Advocated for patient rights and preferences, facilitating communication between families and healthcare providers.
- Provided emotional support to patients and families during difficult transitions, promoting understanding and compassion.
- Documented patient progress accurately, ensuring compliance with all required documentation standards.
Education
Bachelor of Science - Nursing
University of Great Falls
Great Falls, MT06-2003
Skills
- Patient care management
- Healthcare compliance
- Treatment planning
- Outcome tracking
- Staff training
- Interdisciplinary collaboration
- Care coordination
- Patient advocacy
- Budget management
- Risk assessment
- Effective communication
- Emotional support
- Problem solving
- Critical thinking
- Conflict resolution
- Clinical leadership
- Quality improvement
- Staff development
- Quality control
- Financial analysis
- Clinical supervision
- Staff scheduling
- Resource monitoring
- Nursing operations management
- Organizational skills
- Time management
- Heartsaver CPR AED
- Goal attainment
- Team building
- Record management
- Clinical operations
- Interpersonal skills
- Verbal and written communication
- Multitasking abilities
Timeline
Director of Patient Care Services
Bristol Hospice
08.2025 - Current
Nurse Care Manager
Bristol Hospice
08.2023 - Current
Bachelor of Science - Nursing
University of Great Falls