YOSELIND CASILLAS-RAMOS
MADERA,CA
Summary
Confident and caring Registered Nurse seeking a management position in the Home Healthcare profession. Able to demonstrate skills within the nursing profession, supported by experience and education. Maintains responsibility, a positive outlook, and a focused approach to diverse facilities, patients and staff. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
10
10
years of professional experience
Work History
Director of Patient Care Services
Healthpoint Home Health Inc.
Clovis, CA, CA
10.2022 - Current
- Assists supervisors in managing clinical teams & planning
- Plans, directs, coordinates & monitors delivery of all direct & indirect services to Agency home care clients
- Built work schedules & staff assignments, taking workload, space & equipment availability into consideration.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Assures clinical records are maintained in compliance with state & federal laws including Medicare, JCAHO standards & conditions
- Establishes Quality Improvement teams to address priorities for improvement activities
- Identifies admission criteria for new clients and evaluates eligibility for home health care benefits through third-party payers. Provides clients and families with information about covered services as well as those services requiring private pay. Conducts monthly review of records to ensure continuing home health care client’s eligibility for covered services
Home Health Registered Nurse
Healthpoint Home Health Inc
Clovis, CA
01.2018 - Current
- Utilized learned nursing skills for wound care, vital sign checking & medication assistance
- Provided home health aide care providers with training, guidance, support & supervision to achieve objectives
- Resolved issues in field by notifying health care team immediately to determine course of action
- Completed initial assessments of patients & family to determine & address individual home care needs
- Conducted regular re-evaluations to address changes in needs & conditions, & introduced revisions to care plans
- Charted changes in patient conditions & discussed concerns with supervising healthcare provider
- Addressed patient care needs, collected vitals, dressed wounds & managed catheters
- Participated in on-call rotations & delivered after-hours care
- Administered prescribed medications & started intravenous fluids to address patient symptoms & underlying etiologies
- Administered compassionate care to patients with debilitating back pain, arthritis, fractures, head injuries & strokes
- Worked with vendors on provision of medical equipment, supplies & services
Clinical Care Supervisor
Healthpoint Home Health, Inc
Clovis, CA
11.2018 - 10.2022
- Manages & directs team of Nurse Case Managers ensuring safe, effective, & appropriate home care services
- Meets with Case Managers/clinical staff on a regular basis to provide guidance and information related to specific issues
- Provides direction to teams to assure that client needs are met & services are provided according to plan
- Assists clinical staff in establishing priorities, setting goals, & evaluating progress toward goals
- Provides on-site supervision per Agency policy & as needed to determine staff competency & respond to educational & developmental needs
- Collaborates with Agency Director & other clinical management staff to ensure proper staffing of qualified, competent personnel
- Available at all times during regular business hours & as needed to provide support and assure quality care delivery to home care clients
- Collaborated with outpatient team to identify patients for handover & post-discharge follow-up
- Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered
- Identified risk management concerns and reported scenarios to appropriate management
- Developed & implemented care management plan to address needs and goals
- Created plan of care to assist patients in reducing problems or barriers to achieve optimal level of health
- Promoted integrations of long-term services and support to enhance continuity of care
- Liaised with multidisciplinary team to discuss barriers to discharge or concerns impacting readmission risk
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration
- Recruited, hired & trained new medical and facility staff.
Clinical Internship
CRMC, CCMC, Valley Children's, CBH, St. Agnes
07.2015 - 05.2017
- Advanced aide and experience with Alzheimer's & other related dementia, hypertension/ stroke recovery, Heart disease,
- Cancer recovery, Hospice/Palliative Support, Fresno, Community Regional Medical Center, Community Behavioral Health center, Valley Children's
- Knowledge of standard RN procedures, including Head-to-Toe Assessments, IV insertion and medications, Foley Catheter,
- NG tubes, & End of Life Care
- Assisted Registered Nurses within the Medical-Surgical units and Emergency Department with assessing patients, & performing routine vitals & daily care
Nursing Assistant
Right At Home Health Care
Fresno, CA
12.2013 - 03.2015
- Assessed vitals & noted medical information to report changes to nursing staff and physicians
- Promoted patient satisfaction by assisting with bathing, dressing & exercising
- Conducted regular rounds to check on patients' safety & proactively address issues
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Nursing Assistant
North Point Health & Wellness Center
Fresno, CA
01.2013 - 10.2013
- Assisted with ADLS, ROM, and ensured the safeness of patients
- Knowledge of Rehab care and aspects to work with patients to gain back a routine in day-to-day activities
- Answered signal lights, bells & requests-for-service to assist patient services fulfillment
- Protected patient, self & others from injury during transfers, lifts & transports by using proper equipment & body mechanics
- Demonstrated respect & regard for dignity of patients, families & fellow employees to promote professional, responsible & courteous environment.
Education
Heart
09.2021
Associate of Science - Nursing Science
Fresno City College
05.2017
Skills
- Strong leadership skills
- Knowledge of up-to-date policies & procedure
- Medical Records Management
- Accurate Documentation
- Creative Problem Solving
- Patient Care Oversight
- Blood Draw and Sample Collection
- Critical Thinking
- Specialized Healthcare Referrals
- Care Coordination
- Patient Assessments
- Treatment Plan Modification
- Nursing Performance Assessment
- Healthcare Personnel Supervision
- Infection Control
- Infection Control Process Coordination
- Infection Control Procedures
- Progress Monitoring
- Preventive Healthcare
- Medication Administration
- Patient Care Assessment
- Patient Monitoring
- Diabetes Management
- Colostomy Care Familiarity
- Long-Term Care
- Seizure Management
- Coordinating Referrals
- Intake and Discharge
- IV Drug Therapy Management
- Medication and IV Administration
- Geriatric Treatment Knowledge
- Time Management
Languages
Timeline
Director of Patient Care Services
Healthpoint Home Health Inc.
10.2022 - Current
Clinical Care Supervisor
Healthpoint Home Health, Inc
11.2018 - 10.2022
Home Health Registered Nurse
Healthpoint Home Health Inc
01.2018 - Current
Clinical Internship
CRMC, CCMC, Valley Children's, CBH, St. Agnes
07.2015 - 05.2017
Nursing Assistant
Right At Home Health Care
12.2013 - 03.2015
Nursing Assistant
North Point Health & Wellness Center
01.2013 - 10.2013
Heart
Associate of Science - Nursing Science
Fresno City College
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