Shannon Matuch
Mount Pleasant,WI
Summary
Proactive and detail-oriented, with a track record of enhancing patron experiences at Racine Public Library. Excell in collection maintenance and database searching, significantly improving inventory accuracy. Initiated and leads the Senior Program, demonstrating exceptional work prioritization and interpersonal skills. Skilled in both technical tasks and customer service, consistently delivering beyond expectations.
Overview
8
8
years of professional experience
Work History
Circulation Assistant
Racine Public Library
05.2017 - Current
- Answer telephone and offer general information in response to inquiries.
- Check library materials in and out of library.
- Maintain condition of library shelves and study areas.
- Help patrons to complete forms for library card issuance.
- Enhance patron experience with timely assistance in locating materials and resources within the library.
- Ensure accurate inventory management by conducting routine shelf-reading, shifts, and book maintenance tasks.
- Maintain and update patron records in library system database.
- Initiated and currently leads the Senior Program.
Education
Associate of Arts - General
William Rainey Harper College
Palatine, IL01-2001
Skills
- Shelving accuracy
- Work prioritization
- Collection maintenance
- Database searching
Timeline
Circulation Assistant
Racine Public Library
05.2017 - Current
Associate of Arts - General
William Rainey Harper College
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