Shannon McGinn
Newport,RI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level peer worker position. Ready to help team achieve company goals. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
6
6
years of professional experience
Work History
Barista
Dunkin' Donuts
Middletown, RI
07.2020 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
Barista
Dunkin' Donuts
Newport, RI
10.2017 - 07.2020
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
N/A -
Bridgewater State University
Bridgewater, MADiploma - General Academics
Rogers High School
Newport, RI06.2010
Skills
- Hospitality Management
- New Hire Training
- Order Accuracy
- Cash Register Operation
- Customer Interaction
Timeline
Barista
Dunkin' Donuts
07.2020 - Current
Barista
Dunkin' Donuts
10.2017 - 07.2020
N/A -
Bridgewater State University
Diploma - General Academics
Rogers High School
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