Shannon McKinney
York,PA
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
15
15
years of professional experience
Work History
Office Assistant
TL Jackson Construction
07.2023 - 06.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Created new cataloging procedure for warehouse storage.
- Maintained and ordered office supplies and employee apparel.
- Assisted with onboarding of new employees.
- Completed payroll, invoicing, received and processed bills.
Substitute Secretary
Spring Grove Area School District
10.2022 - 05.2023
- Provided secretarial coverage in all buildings including Administrative Building as needed.
- Ensured smooth daily operations through multitasking and prioritization of assignments under tight deadlines.
- Handled sensitive information with discretion while managing confidential records and documents.
In-Home Childcare Provider
Self Employed
08.2016 - 08.2022
- Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
- Worked with parents one-on-one to address individual needs of children in care.
- Vacuumed, cleaned up toys and other general housekeeping tasks.
- Prepared tasty, nutritious meals for children.
- Created education plans and daily schedule for each child under care.
- Obtained current CPR, First Aid and [Type] certifications.
Unit Secretary
County of York, Adult Probation
06.2009 - 03.2016
- Prepared a variety of correspondence and reports for department and personnel.
- Facilitated requests by answering or referring client inquiries in person or by phone.
- Attended department meetings, conveying and gathering information.
- Covered for receptionist and administrative team members by answering phones and distributing mail.
- Collaborated with department leaders to establish organizational objectives and goals.
- Logged, prepared, and delivering documents from probation to county judges for signature.
- Transferred file record system into computer data base.
Education
High School Diploma -
Southwestern Area School District
Hanover, PA06-2006
Skills
- Data recording
- Strong organizational skills
- Materials organization
- Database and Client management systems
- Critical thinking, Multitasking
- Time management
- Administrative Management
- Excel spreadsheets
Timeline
Office Assistant
TL Jackson Construction
07.2023 - 06.2024
Substitute Secretary
Spring Grove Area School District
10.2022 - 05.2023
In-Home Childcare Provider
Self Employed
08.2016 - 08.2022
Unit Secretary
County of York, Adult Probation
06.2009 - 03.2016
High School Diploma -
Southwestern Area School District
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