SHANNON MCVAUGH
Denver,PA
Summary
Experienced Lead Operator with over 20 years of industry expertise, including a pivotal role at Alcon Research Ltd. Proven track record in implementing standard operating procedures (SOPs) and enhancing safety compliance. Spearheaded staff training initiatives and leveraged SAP proficiency to streamline production processes, resulting in significant improvements in efficiency and inter-departmental coordination. Detail-oriented professional with a strong work ethic, capable of working independently to successfully complete projects within specified timelines. Skilled in operating state-of-the-art machinery, conducting quality control inspections, and effectively managing safety protocols.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Manager
Scenic Road Manufacturing
03.2024 - Current
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Lead Operator
Alcon Research Ltd
08.2009 - 04.2023
- Maintained accurate records of production activities, including shift reports, downtime logs
- Implemented quality control measures to ensure that all products met customer specifications
- Adapted quickly to changes in production schedules or customer requirements
- Developed SOPs for each machine in the department
- Demonstrated strong leadership skills by managing, training and mentoring new operators
- Monitored inventory levels and ordered supplies as needed to maintain optimal stock levels
- Managed workflow between departments to ensure timely delivery of finished goods
Machine Operator
Durawood Products Inc
01.2000 - 08.2009
- Operated production machinery in a safe and efficient manner, while adhering to all safety protocols
- Followed detailed instructions from work orders to complete assigned tasks correctly
- Cleaned equipment and work area before, during, and after shift to promote sanitation
Account Executive
Beneficial Consumer Discount Co
11.1996 - 01.2000
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly
- Collaborated with cross-functional teams to generate innovative solutions for customers' needs
- Maintained an up-to-date knowledge of industry developments, regulations, and best practices
- Cold-called and followed up with prospective customers to promote overall satisfaction and continued business
Education
High School Diploma - undefined
Cocalico High School
Denver, PA06.1987
Skills
- Safety Compliance
- Production Scheduling
- Standard Operating Procedures
- Machine Maintenance
- SAP
- Kronos
- Staff Training
- Inventory Management
- Data Entry
- Teamwork and Coordination
Certification
Fork lift operator through the company.
Timeline
Shipping and Receiving Manager
Scenic Road Manufacturing
03.2024 - Current
Lead Operator
Alcon Research Ltd
08.2009 - 04.2023
Machine Operator
Durawood Products Inc
01.2000 - 08.2009
Account Executive
Beneficial Consumer Discount Co
11.1996 - 01.2000
High School Diploma - undefined
Cocalico High School
Fork lift operator through the company.
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