Shannon Miles
River Vale
Summary
Innovative baker with strong skills in recipe development, food safety, and sanitation standards. Committed to delivering high-quality baked goods and enhancing customer satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Head Baker
Abram Demaree Homestead Farm Cafe
Closter, NJ
02.2022 - Current
- Conducted regular quality control checks to maintain high standards of product freshness and taste consistency.
- Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
- Developed unique recipes to set bakery apart from competition.
- Operated and maintained bakery equipment, including ovens and mixers.
- Operated cash registers and processed payments accurately.
- Produced consistently high-quality baked goods for customers.
Shift Leader
CARS: Sandwiches & Shakes
Ramsey, NJ
01.2019 - 02.2022
- Achieved recognition as Employee of the Month three times during her first year at CARS.
- Delivered high-quality orders while maintaining customer satisfaction.
- Experience in working overnight shifts.
- Trained to perform various preparation tasks under pressure.
- Streamlined food preparation tasks for more efficient service during peak hours.
Fountain Worker
Friendly's Restaurant
Hillsdale, NJ
05.2015 - 12.2018
- Prepared and served a variety of ice cream desserts, ensuring quality and presentation standards.
- Oversaw the accuracy of takeout orders to ensure customer satisfaction.
- Coordinated to-go and online orders through DoorDash and UberEats to streamline quality service.
Education
High School Diploma -
Pascack Valley High School
Hillsdale06-2017
Skills
- Food safety
- Sanitation standards
- Baking
- Cake baking
- Recipe development
- Kitchen safety
- Oven operation
- Basic math
- Recipe-based cooking
- Ingredient measurement
Languages
English
Native or Bilingual
Timeline
Head Baker
Abram Demaree Homestead Farm Cafe
02.2022 - Current
Shift Leader
CARS: Sandwiches & Shakes
01.2019 - 02.2022
Fountain Worker
Friendly's Restaurant
05.2015 - 12.2018
High School Diploma -
Pascack Valley High School