Shannon Miller
Abbeville,MS
Summary
Health Information Specialist with 8 years of experience in medical office settings with vast familiarity of healthcare clinical applications and software. Coordinates timely delivery of medical records and scans documents to secure patient files. Offers technical support to maintain computer systems and resolves technical issues while conducting staff training and development of instructional documentation.
Overview
8
8
years of professional experience
Work History
Lead Health Information Specialist
CIOXHEALTH
01.2015 - Current
- Monitored and tracked inventory, assigned work tasks and adjusted assignments based on priorities.
- Trained and backed reception area, on-call and distribution runs to facilitate quality customer care.
- Directed and assisted pulling and procurement of medical files according to established procedures.
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Followed up with patients about medical and healthcare processes.
- Maintained accuracy, completeness, and security for medical records and health information.
- Scanned and uploaded medical records into electronic medical records system.
- Tracked and monitored requests for medical records release.
- Followed exact procedures for handling transfers and other releases of medical records.
Education
Medical Assistant - Medical Assistant
Delta Technical College
Horn Lake, MS04.2011
Associate Of Nursing - Nursing
Northwest Community College
Oxford, MS12.2009
Skills
- Training Procedures
- Information Assistance
- Record Releases
- HIPAA Compliance and Regulations
- Call Transfers
Timeline
Lead Health Information Specialist
CIOXHEALTH
01.2015 - Current
Medical Assistant - Medical Assistant
Delta Technical College
Associate Of Nursing - Nursing
Northwest Community College
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