Shannon Miracle
Warren
Summary
Dynamic Sales Associate Manager at Mobile Gypsy with proven expertise in customer engagement and sales team leadership. Enhanced store presentation and optimized inventory management, resulting in increased referral business. Recognized for strong analytical problem-solving skills and a positive approach to employee motivation, fostering a high-performance sales environment.
Overview
10
10
years of professional experience
Work History
Sales Associate Manager
Mobile Gypsy
06.2024 - Current
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
Dasher
Doordash
03.2023 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Home Health Aid
Nancy Mroueh
10.2022 - 03.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
Sterile Processing Supervisor
Garden City Hospital
03.2015 - 10.2018
- Conducted periodic risk assessments to identify potential areas of concern within the department''s operations, leading to proactive problem-solving measures.
- Implemented inventory control measures that streamlined supplies management, reducing waste and lowering costs.
- Ensured compliance with all relevant local, state and federal regulations through diligent documentation and reporting practices.
- Enhanced sterile processing efficiency by implementing strict procedural protocols and quality assurance measures.
- Mentored junior staff members in best practices, fostering an atmosphere of ongoing professional development within the team.
- Streamlined workflow for the department by optimizing staff scheduling and task allocation.
Education
Associate In Science - Surgical Technician
Wayne County Community College
Belleville, MI06.2002
Skills
- Customer engagement
- Meeting management
- Salesforce proficiency
- Sales team leadership
- Negotiation expertise
- Recruitment
- Performance reviews
- Analytical problem solver
- Verbal and written communication
- Order management
- Staff management
- Positive and upbeat
- Employee motivation
Timeline
Sales Associate Manager
Mobile Gypsy
06.2024 - Current
Dasher
Doordash
03.2023 - Current
Home Health Aid
Nancy Mroueh
10.2022 - 03.2024
Sterile Processing Supervisor
Garden City Hospital
03.2015 - 10.2018
Associate In Science - Surgical Technician
Wayne County Community College
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