Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Monticello

Nashville,TN

Summary

Dynamic Office Manager at Tate Ornamental with advanced project management and exceptional customer service skills. Proven track record in enhancing team productivity and maintaining balanced budgets. Expert in residential decorating, transforming spaces into inviting environments while fostering strong client relationships. Adept at sourcing high-quality materials and negotiating cost-effective solutions.

Overview

24
24
years of professional experience

Work History

Office Manager

Tate Ornamental
02.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • project Manager for Stone Division

Interior Designer/Sales Manager

All American Builders
01.2001 - Current
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.
  • Developed comprehensive design concepts through sketches, renderings, and 3D models.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
  • Illustrated visual concepts during client presentations through detailed plans and sketches.
  • Determined personalized needs, tastes and design preferences through thorough client consultations.
  • Conducted site visits and meetings with clients to gather necessary information for successful project execution.
  • Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
  • Enhanced client satisfaction by delivering innovative and functional interior design solutions.
  • Worked closely with vendors to negotiate cost-effective pricing for materials while maintaining high-quality standards.
  • Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.

Interior Designer/Sales

Brookes On Main
01.2023 - 01.2024
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing space.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Participated in furniture selection and documentation of specifications.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
  • Determined personalized needs, tastes and design preferences through thorough client consultations.t
  • Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
  • Increased client base with effective networking and presentation of portfolio at industry events.
  • marketing and Social Media Management.

Education

Associate of Applied Business - Business Administration And Management

Austin Peay State University
Clarksville, TN
11-1998

Skills

    Advanced Decorating and Design Skills

    Residental Decorating

    Preject Management

    Budgeting

    Office Management

    Customer Service-Orienter

Timeline

Office Manager

Tate Ornamental
02.2024 - Current

Interior Designer/Sales

Brookes On Main
01.2023 - 01.2024

Interior Designer/Sales Manager

All American Builders
01.2001 - Current

Associate of Applied Business - Business Administration And Management

Austin Peay State University
Shannon Monticello