Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Telemetry Manager
St. John's Regional Medical Center
Oxnard, CA
10.2020 - Current
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Initiated new projects that resulted in increased productivity for the unit.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Provided leadership during times of organizational change or crisis situations.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Collaborated with other departments to ensure timely completion of projects within budget constraints.
Ensured compliance with The Joint Commission, CMS, and CDPH regulations.
Organized special events such as conferences or training sessions for employees.
Monitored staff performance and addressed issues.
Recruited and hired qualified candidates to fill open positions.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Entered time and attendance logs in preparation for payroll.
Conducted quality, timely performance feedback and performance appraisals.
Successfully implemented Centralized Monitoring Unit with offsite telemetry monitoring at remote site.
Program Specialist: Stroke Coordinator
Adventist Health Simi Valley
Simi Valley
01.2016 - Current
Coordination of care for all stroke patients throughout their stay
Developed and implemented program plans to ensure achievement of goals.
Analyzed data from surveys, interviews and focus groups to inform program activities.
Responded to code strokes in Emergency Department and inpatient locations to assist staff and facilitate code process ensuring all requirements were met.
Facilitated meetings with stakeholders to discuss program objectives and strategies.
Responsible for implementing and maintaining compliance with The Joint Commission and American Heart Association regulatory requirements and benchmarks.
Compiled reports summarizing progress towards goals and objectives of the initiative.
Collaborated with other departments within organization on cross-functional projects.
Identified opportunities for improvements in existing processes or policies related to program operations.
Acted as a liaison between management and stakeholders regarding updates on progress made towards program goals.
Emergency Department Staff Nurse
Adventist Health Simi Valley
Simi Valley
01.2013 - 01.2016
Emergency Department Staff Nurse
Primary preceptor to new hires
MICN/Relief charge nurse.
Maintained accurate documentation of patient assessments, treatments, medications and progress notes according to departmental guidelines.
Demonstrated excellent leadership skills by providing guidance and support to junior nursing staff members.
Assessed, monitored and evaluated patient's condition to determine necessary interventions.
Collaborated with physicians and other healthcare professionals to develop individualized plans of care.
Performed nursing procedures such as wound dressing changes, catheter insertion, IV therapy administration and medication management.
Provided education to patients and families regarding health promotion and disease prevention strategies.
Emergency Department Charge Nurse
Adventist Health Simi Valley
Simi Valley
01.2009 - 01.2013
Performed triage assessments on incoming patients to determine acuity level and appropriate treatment setting.
Facilitated smooth transition of care between ED personnel, physicians, nursing units and departments or other health care providers.
Assessed patient needs and developed care plans accordingly.
Coordinated with other healthcare professionals to ensure optimal patient outcomes.
Ensured compliance with all safety regulations and protocols in the Emergency Department.
Demonstrated expertise in trauma management techniques such as airway control and stabilization of fractures.
Monitored staffing levels within the department to ensure adequate coverage at all times.
Managed emergency situations by utilizing critical thinking skills while maintaining composure under pressure.
Directed activities of nurses and support staff during shift changes or emergencies.
Emergency Department nurse
Adventist Health Simi Valley
Simi Valley
01.2007 - 01.2009
Assessed patients' medical condition and developed individualized care plans based on diagnosis.
Provided direct patient care in the Emergency Department, including triage assessment, IV insertion and medication administration.
Evaluated laboratory results and monitored vital signs to ensure proper patient care.
Instructed patients and families about medications, treatments and discharge instructions.
Maintained accurate records of patient assessments, treatments and progress notes according to hospital policy.
Assisted doctors during medical examinations, diagnostic tests and other treatments or procedures.
Identified potential safety risks or complications related to patient care decisions.
Administered emergency life-saving interventions when necessary.
Education
Master of Science in Leadership and Management -
Western Governors University
03.2020
Bachelor of Science in Nursing Degree -
National University
12.2017
Associate Degree in Nursing -
Mount St. Mary’s College
12.2007
Skills
Performance Management
Operations Management
Policy Implementation
Staff Development
Schedule Preparation
Key Performance Indicators
Verbal and written communication
Performance Evaluations
Time Management
Staff Management
Professionalreferences
Alfred Yu, MD, FACEP, Medical Director for Allied Emergency Physicians at Adventist Health Simi Valley, 818-577-9707
Stacy Hutchison RN, MS, Sr Director 801-706-5448
Jennie Hoffman RN, MSN, MBA Director of Emergency Dept Baylor Scott 805-444-6610
Kristen Shorts, MSN, RN, MICN, CEN SCRN, Program Specialist, Prehospital Care Coordinator at Adventist Health Simi Valley, 805-955-6103
Jeanette Foti RN,BSN California Department of Public Health 818-585-9422
Skillscertifications
ACLS
PALS
BLS
CPI
MICN-Mobile Intensive Care Nurse
NIHSS Certified
Stroke Training
Competent in Microsoft Word, Excel, Powerpoint, Outlook, Powerchart, Firstnet, and Cerner
Certification
First Aid & CPR Certification - American Red Cross or American Heart Association.
Advanced Cardiac Life Support (ACLS) - American Heart Association.
Stroke Scale Certification-NIH Stroke Scale(NIHSS)-American Heart Association /American Stroke Association.
Timeline
Telemetry Manager
St. John's Regional Medical Center
10.2020 - Current
Program Specialist: Stroke Coordinator
Adventist Health Simi Valley
01.2016 - Current
Emergency Department Staff Nurse
Adventist Health Simi Valley
01.2013 - 01.2016
Emergency Department Charge Nurse
Adventist Health Simi Valley
01.2009 - 01.2013
Emergency Department nurse
Adventist Health Simi Valley
01.2007 - 01.2009
First Aid & CPR Certification - American Red Cross or American Heart Association.
Advanced Cardiac Life Support (ACLS) - American Heart Association.
Stroke Scale Certification-NIH Stroke Scale(NIHSS)-American Heart Association /American Stroke Association.
Master of Science in Leadership and Management -
Western Governors University
Bachelor of Science in Nursing Degree -
National University
Associate Degree in Nursing -
Mount St. Mary’s College
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