- Published author of "It's Not You, It's Them: Navigating Complex Relationships with Strength, Clarity and Wisdom
Shannon O'Brien
Fontana,CA
Summary
Juris Doctor candidate with an extensive background in public affairs and business management. Skilled in effective communication and analytical thinking, with strong writing skills and professional work ethic.
Overview
19
19
years of professional experience
Work History
Managing Partner
Echo Interpreting, LLC
Fontana, CA
09.2011 - 12.2026
- Oversaw operations and coordinated team efforts to deliver high-quality interpreting services.
- Negotiated contracts with clients, securing profitable partnerships for the company.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Optimized resource allocation, reducing operational costs while maintaining service quality standards.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
Director of Community Affairs
Neighbors United of the Inland Empire
Fontana, CA
08.2019 - 02.2026
- Co-founded Neighbors United Political Action Committee (NUPAC) to promote community engagement and activism.
- Hosted events and award ceremonies in recognition of local leaders, organizations and businesses.
- Managed communication campaigns to raise awareness of key issues impacting the community.
- Oversaw membership recruitment and the applicant screening process.
- Led fundraising initiatives and prepared financial reports for state agencies to ensure fiscal responsibility and transparency.
Non-Profit Director
Children's Resources, Inc.
Children's Resources, Inc.
07.2007 - 03.2020
- Established partnerships with local organizations to expand resources and enhance service offerings for children in need.
- Secured significant funding through effective grant writing, increasing the organization''s capacity to serve its constituents.
- Delivered engaging presentations at conferences and events on behalf of the organization, raising awareness about key issues.
- Collaborated with external organizations on joint initiatives, maximizing impact through shared resources and expertise.
Education
Juris Doctor Candidate - Law
American Institute of Law
Torrance, CA05.2028
Master of Public Administration -
California State University, Long Beach
Long Beach, CABachelor of Arts - Political Science
Howard University
Washington, DCSkills
- Business development
- Staffing coordination
- Team leadership strength
- Analytical and critical thinker
- Planning and coordination
- Client relationship building
- Effective communicator and public speaker
- Community outreach
- Program administration
Accomplishments
- Led multilingual communications phone banks for school board and mayoral candidates, resulting in election campaign victories.
Interests
Awards
● “Hero” Award 2019 – Riverside Medical Clinic Charitable Foundation
●"Woman of the Year" Award 2018 - Assemblymember Freddie Rodriguez
● Community Honoree Award 2015 – Sigma Gamma Rho Sorority, Inc.
● SHERO Award 2015 - Sacred Sistahs, Inc.
● Community Service Award 2012 - Faith Temple Ministries
● Black Rose Award 2012 - San Bernardino Black Culture Foundation
● Community Partner of the Year Award 2010 - SBCUSD Black Educational Employees Association
Timeline
Director of Community Affairs
Neighbors United of the Inland Empire
08.2019 - 02.2026
Managing Partner
Echo Interpreting, LLC
09.2011 - 12.2026
Non-Profit Director
Children's Resources, Inc.
07.2007 - 03.2020
Master of Public Administration -
California State University, Long Beach
Juris Doctor Candidate - Law
American Institute of Law
Bachelor of Arts - Political Science
Howard University