Shannon Pataky
Butler,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Recovery Specialist/ Care Navigator
SPHS Care Center
09.2022 - Current
- Directed client well-being checks and documented notes.
- Completed checklists, shift documentation and recordkeeping following agency policies and procedures.
- Conducted telephone admission screenings and offered related client assistance.
- Maintained safety and program structure by monitoring individuals' activities.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Completed client intakes and assessments, and recommend levels of care.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Tracked client participation in treatment services to identify attendance issues.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Provided monthly on call services for 7 different service areas during the 24 hour week long shift. Calls were assessed for crisis, and then the client would be provided with the appropriate resource.
- Arranged and attended community outreach and events.
- Developed contacts with treatment providers and admission coordinators to gain access to inpatient treatment with in hours of client request.
- Extensive knowledge of all types of Medicated Assisted Treatment and local providers to gain access to treatment immediately to prevent reoccurrence of use.
- Attended court hearings with clients, provided probation facilitation and met with clients in The Butler County Prison
Volunteer
Butler Area School District
09.2016 - 06.2020
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Bar Team Member
12.2003 - 05.2019
- Bartender
- Waitress
- Installed and maintained security cameras.
- Tech support and computer logistics.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- This was a family owned business so I was involved in all aspects of the business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Retail Sales Associate
Bon Ton Stores
02.2002 - 12.2005
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Retail Sales Associate
Montgomery Wards Department Store
11.1998 - 01.2001
- Greeted customers and helped with product questions, selections and purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Education
High School Diploma -
Butler Area School District
Butler, Pa2001
Pharmacy Technician - Pharmacy Technology
Butler Community College
Butler, PaCertified Recovery Specialist Training - Recovery Specialist
Pyramid Healthcare
Butler, Pa05.2022
Skills
- Community Service
- Telephone Etiquette
- Providing Guidance
- Spreading Awareness
- Adaptability and Dependability
- Computer Skills
- Producing Communications
- Community Outreach
Certification
- Certified Recovery Specialist issued through the Pennsylvania Certification Board on 6/11/2022
- CPR/First Aid/AED 3/29/23
- Narcan Training Certification 3/29/23
Timeline
Certified Recovery Specialist/ Care Navigator
SPHS Care Center
09.2022 - Current
Volunteer
Butler Area School District
09.2016 - 06.2020
Bar Team Member
12.2003 - 05.2019
Retail Sales Associate
Bon Ton Stores
02.2002 - 12.2005
Retail Sales Associate
Montgomery Wards Department Store
11.1998 - 01.2001
High School Diploma -
Butler Area School District
Pharmacy Technician - Pharmacy Technology
Butler Community College
Certified Recovery Specialist Training - Recovery Specialist
Pyramid Healthcare
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