Open To Work
Shannon Pendergast
Pearl River,NY
Work Preference
Summary
Dedicated healthcare professional with experience in adult and pediatric patient assessment, support and education. Proficient in clinical skills, including EKGs, venipuncture, IV insertion, vital sign monitoring, positive patient experiences, patient safety/hygiene, and time management, ready to contribute to enhanced patient experiences and satisfaction.
Overview
1
1
year of professional experience
Work History
Patient Care Technician
Holy Name Medical Center
Teaneck, New Jersey
04.2025 - Current
- Obtained patient vital signs and reported results to the Emergency Department staff nurses or physicians to identify changes from prior measurements.
- Documented patient information in electronic health records accurately.
- Improved patient satisfaction by assisting with bathing, dressing, repositioning, feeding, and ambulating.
- Supported nursing staff during procedures to enhance patient comfort and experience.
- Responded promptly to call lights and addressed requests from patients, families, and staff members.
- Executed EKGs and other laboratory tests according to physician orders.
Medical Assistant
Tov Health Medical Center
Pomona, New York
02.2025 - Current
- Assisted physicians with patient care by taking vital signs and patient histories, preparing patients for examinations for ages newborn to 30.
- Performed routine lab tests and processed specimens for analysis.
- Coordinated pharmacy communication to submit and refill patients' prescriptions, ensuring timely access to necessary medications.
- Educated patients on treatment plans and follow-up care instructions.
- Maintained organized medical records to support accurate documentation and effective patient tracking.
Education
Associate of Applied Science - Nursing
Holy Name Sister Clare Tynan School of Nursing
Englewood Cliffs, NJ05-2026
Bachelor of Science - Business Administration
University of Scranton
Scranton, PA08-2016
Skills
- Venipuncture and IV insertion skills
- Proficient in performing 12 lead EKGs and cardiac monitoring
- Patient assessment
- Infection control
- Safety protocols
- Patient transport
- Clinical training at Holy Name Medical Center
- Proficient in WebHis, Phoenix Harmony, and Eclinical Works
- Time management
- Adaptable
- Problem-solving abilities
- BCLS
- Treatment plan education
- Compassionate care
- Professional bedside manner
Custom Section 1
Dov Landa, Physician's Assistant and Owner of Tov Health Medical Center, Contact Info: (201)312-8381 or info@tovhealth.org
Julianne Davidson PCCN, MSN, RN, Clinical Professor and Senior Advisor at Holy Name Sister Clare Tynan School of Nursing Contact info: (551) 248-4622 or jgolia@hnmcson.org
Rinsu George DNP, RN, Clinical Professor at Holy Name Sister Clare Tynan School of Nursing Contact Info:(201)937-4816 or rgeorge@holyname.org
Timeline
Patient Care Technician
Holy Name Medical Center
04.2025 - Current
Medical Assistant
Tov Health Medical Center
02.2025 - Current
Associate of Applied Science - Nursing
Holy Name Sister Clare Tynan School of Nursing
Bachelor of Science - Business Administration
University of Scranton