Shannon Pimentel
Boston,MA
Summary
Seeking a position to use my superior writing and reading comprehension skills to assist fellow students to unlock their full potential. Passionate about promoting academic integrity and excellence.
Overview
2
2
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
10.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Barista
Starbucks Coffee Company
04.2023 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - English & Communications
University of Massachusetts, Boston
Boston, MA05-2028
High School Diploma -
Franklin High School
Franklin, MA05-2024
Skills
- Exceptional writing skills
- Task prioritization
- Strong work ethic
- Performance improvement
- Professional appearance
- Friendly and outgoing
- Attention to detail
- Proofreading proficiency
- Content development
Skills
- Spanish Reading/Writing Comprehension
- Minute Conversational Spanish
- Word Processing Program: Google Docs
- Formatting Proficiency: MLA Format
Timeline
Server
Applebee's Neighborhood Grill & Bar
10.2024 - Current
Barista
Starbucks Coffee Company
04.2023 - 11.2024
Bachelor of Arts - English & Communications
University of Massachusetts, Boston
High School Diploma -
Franklin High School
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