SHANNON PLATZ
Fort Myers,FL
Summary
Primarily worked in sales environments or in positions of leadership but both with the same goal in mind, ensure the customer is taken care of, the team is taken care of and the rest of the issues solved themselves. Skilled in consultative selling, effective communication and utilizing CRM tools to optimize sales. Happy with whatever job I do as it provides for me and my family, but always striving for the best opportunities available to me.
Overview
9
9
years of professional experience
Work History
Outside Sales Representative
Renuity
Fort Myers, FL
01.2026 - Current
- Specializing in in-home consultations and customized renovation solutions.
- Dedicated to building trust with homeowners and driving sales through a customer-first approach.
- Close contracts in home on a one call close basis
Field Sales Representative
Comcast
Fort Myers, FL
02.2025 - 01.2026
- Engaged directly with customers door to door to promote Comcast’s internet, TV, and mobile services
- Built strong relationships by understanding each customer’s needs and recommending the right products and packages to fit their lifestyle.
- Used CRM tools to stay organized, follow up on leads, and track sales progress from first contact to installation.
Outside Sales Trainee
Tibbetts Lumber Co
Lehigh Acres, FL
02.2024 - 02.2025
- Work throughout the departments present at our location to learn all the roles involved in sales
- Supported leadership for the months leading up to our yearly inventory
- Worked with salesmen and coordinators on calling various vendors for pricing and how to do takeoffs for upcoming sales.
Sales Consultant
Comcast
Estero, FL
10.2021 - 02.2024
- Provided in-depth information on products and features so customers could make educated decisions before purchase
- Assisted in-store clientele while still keeping call backs answered and previous customers satisfied with their services and any questions they may have
- Trained and supervised new employees to use selling strategies and apply best practice’s possible.
Team Leader
Regal Cinemas
Estero, FL
11.2020 - 10.2021
- Assisted in organizing and overseeing assignments to drive operational excellence
- Created employee schedules to align coverage with forecasted demands
- Supervised day-to-day operations to meet performance, quality and service expectations
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Developed strategy to increase sales and drive profits.
Team Leader
Chick Fil A
Fort Myers, FL
11.2017 - 11.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Evaluated customer needs and feedback to drive product and service improvements
- Frequently inspected production area to verify proper equipment operation
Education
High School - undefined
Estero High School
Estero, FL05.2020
Skills
- Sales and Business Development
- Relationship Building
- Negotiation Skills
- Team Leadership
- Strategic Planning
- Client Retention
- Contract Closing
- Salesforce
Timeline
Outside Sales Representative
Renuity
01.2026 - Current
Field Sales Representative
Comcast
02.2025 - 01.2026
Outside Sales Trainee
Tibbetts Lumber Co
02.2024 - 02.2025
Sales Consultant
Comcast
10.2021 - 02.2024
Team Leader
Regal Cinemas
11.2020 - 10.2021
Team Leader
Chick Fil A
11.2017 - 11.2020
High School - undefined
Estero High School