Shannon Posey

Addressed customer inquiries and concerns regarding healthcare services.

Provided comprehensive assistance to customers in navigating available resources and programs suited to their needs.

Maintained up-to-date customer profiles by revising details such as income, household composition, and name changes.

• Prepared smoothies and food items according to standard recipes, ensuring quality and consistency.
• Maintained cleanliness and organization of workstations to comply with health and safety regulations.
• Assisted customers with menu selections, providing recommendations based on preferences and dietary needs.
• Operated point-of-sale system efficiently, processing transactions accurately and handling cash responsibly.
• Monitored inventory levels, restocking supplies as needed to maintain seamless operations during peak hours.
• Resolved customer inquiries and complaints promptly, contributing to a positive dining experience for all guests.
• Took orders, prepared meals, and collected payments.

• Assisted customers in product selection and provided exceptional service to enhance shopping experience.
• Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
• Maintained organized merchandise displays to improve visual appeal and facilitate customer access.
• Collaborated with team members to ensure timely restocking of inventory and minimize stockouts.
• Trained new associates on store procedures and customer service best practices for improved team performance.