Shannon Rapalo Medina
Milwaukee
Summary
Experienced healthcare leader, prepared for pivotal role in clinical management. Proven track record in developing and implementing effective treatment programs, enhancing patient care, and driving team collaboration. Strong focus on strategic planning, quality assurance, and regulatory compliance, with adaptive approach to changing needs. Known for leadership, communication skills, and fostering productive work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Director
Aatria Healthcare
Minneapolis, MN
06.2024 - Current
- Led clinical operations, enhancing patient care quality and compliance with healthcare regulations.
- Developed and implemented strategic initiatives to improve service delivery across multiple departments.
- Oversaw staff training programs, fostering professional development and ensuring adherence to best practices.
- Collaborated with multidisciplinary teams to optimize treatment protocols and improve patient outcomes.
- Provided Internal Audits to ensure documents meet MN regulations, and DHS compliance
- Led Group/Individual Supervision Meetings
- Complete Diagnostic Assessments, Functional Assessments, Treatment Plans, WHODAS
Group & Individual Mental Health Therapist
Lighthouse Psychological Services
Minneapolis, MN
01.2017 - Current
- Enhanced patient well-being by utilizing evidence-based therapeutic approaches in individual and group sessions.
- Reduced symptoms of anxiety and depression for clients by implementing cognitive behavioral therapy techniques.
- Developed personalized treatment plans to address each client's specific needs, leading to improved mental health outcomes.
- Collaborated with multidisciplinary teams to provide comprehensive care for patients, resulting in more effective treatment strategies.
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
- Provide Individual/Outpatient Therapy
- Facilitate Group Therapy
- Maintain thorough case history records, and write detailed and accurate reports in order to successfully review in quarterly meetings and with other staff members
- Utilize and interpret diagnostic instruments and assessment tools
- Designed and implemented programs benefiting clients and enhancing their social skills and self-efficacy
- Provided social work support, including short-term counseling, community resource planning, and crisis intervention
- Collaborating with an interdisciplinary team, developing, reviewing, and understanding treatments plans, such as psychosocial assessments and acceptable social work interventions
- Developed individualized treatment plans to address diverse client needs and promote mental well-being.
- Conducted therapeutic sessions utilizing evidence-based practices to foster client progress and resilience.
Group Facilitator/Psychotherapist
MHealth Fairview
Minneapolis, MN
09.2023 - 01.2025
- Lead group therapy sessions, fostering a safe environment for clients to explore emotions and develop coping strategies. Collaborate with interdisciplinary teams to enhance patient care.
- Assess client needs, develop tailored treatment plans, and track progress using evidence-based practices. Continuously evaluate and refine therapeutic approaches for optimal outcomes.
- Implement creative therapeutic techniques, adapting interventions to diverse client needs. Introduce new group activities that boost engagement and facilitate healing processes.
- Drive client progress through goal-oriented therapy sessions, celebrating milestones and adjusting strategies as needed. Maintain high standards of care, resulting in positive client feedback.
- Partner with healthcare professionals to ensure comprehensive client care. Actively participate in team meetings, contributing insights to enhance treatment strategies and patient support.
- Consistently maintain accurate documentation
- Developed curriculum and materials for workshops addressing diverse health topics.
- Facilitated group sessions to enhance patient engagement and support mental health initiatives.
Education
Master's - Social Work
Augsburg University
Minneapolis, MN01-2017
Bachelor of Arts - Psychology
University of Minnesota
Twin Cities, MN01-2015
Skills
- Time Management
- Compassionate
- Empathetic
- Problem-solving
- Adaptable
- Case Assessment
- Verbal Communication
- Cultural Competency
- Active Listening
- Patience
- Advocacy
- Resource coordination
- Direct patient care
Certification
Licensed Independent Clinical Social Worker (LICSW)
Timeline
Clinical Director
Aatria Healthcare
06.2024 - Current
Group Facilitator/Psychotherapist
MHealth Fairview
09.2023 - 01.2025
Group & Individual Mental Health Therapist
Lighthouse Psychological Services
01.2017 - Current
Bachelor of Arts - Psychology
University of Minnesota
Master's - Social Work
Augsburg University