Shannon Reynolds
Hamilton,Georgia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Golf Pro Shop Manager
Green Island Country Club
2021.05 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge in the pro shop.
- Managed inventory effectively, ensuring optimal stock levels and variety for customers.
- Increased sales revenue with targeted marketing strategies and promotional events.
- Collaborated with golf course staff to create seamless experiences for guests, both on the course and in the pro shop.
- Maintained a visually appealing pro shop by utilizing effective merchandising techniques and displays.
- Organized successful special events and tournaments, driving increased revenue and foot traffic to the pro shop.
- Built a loyal customer base by consistently delivering outstanding service while maintaining a friendly atmosphere within the pro shop.
- Assisted in budgeting processes by forecasting sales growth based on market trends.
Development Officer
Girls Inc. Of Columbus
2018.11 - 2021.06
- Increased donor engagement by implementing targeted marketing strategies and personalized outreach efforts.
- Developed successful fundraising campaigns for various organizational projects, resulting in increased financial support.
- Cultivated strong relationships with major donors, leading to enhanced collaboration and sustained contributions.
- Managed grant proposal development process, securing funding from multiple sources for key initiatives.
- Organized special events to raise awareness and funds for the organization''s mission and programs.
- Coordinated volunteer recruitment efforts to enhance community engagement while supporting fundraising activities.
- Conducted thorough prospect research on individuals, corporations, foundations to identify new sources of potential funding.
Junior Golf Program Director
First Tee Of LaGrange
2016.02 - 2018.10
- Develop programs and implement The First Tee Life Skills Education as outlined in The First Tee guidelines and in
accordance to chapter goals - Develop overall unit guides and lesson plans for each session
- Coach The First Tee Life Skills Experience and administer The First Tee Certification process
- Coordinate registration, schedules, lesson plans for clinics, trainings, and programs with other youth services and
schools - Determine program goals and subsequent evaluation tools to measure and track program impact on participants,
families, volunteers, and partner organizations.
Education
Bachelor of Science - Biology
The University of Alabama
Tuscaloosa, ALBachelor of Arts - Psychology
Athabasca University
Alberta, Canada 04.2011
Skills
- Merchandising Strategies
- Marketing and Promotions
- Attention to Detail
- Budgeting and Forecasting
- Inventory Management
- Visual Merchandising
- Decision Making
- Interpersonal Skills
- Team Leadership
- Organizational Skills
- Problem Solving
- Customer Service
- Event Coordination
- Marketing Initiatives
Affiliations
- Chamber of Commerce Leadership Columbus- 2019
- Girls Inc. of Columbus Board Member 2021-2023
- End Human Trafficking Coalition 2019-2021
Certification
- Certified Yoga Instructor
- Certified Yoga for Seniors Instructor
- Collaborative Coaching Certificate- Columbus State University
Yoga
I have been teaching yoga on and off for over 10 years, mostly working with Seniors and charitable organizations.
Timeline
Golf Pro Shop Manager
Green Island Country Club
2021.05 - Current
Development Officer
Girls Inc. Of Columbus
2018.11 - 2021.06
Junior Golf Program Director
First Tee Of LaGrange
2016.02 - 2018.10
Bachelor of Science - Biology
The University of Alabama
Bachelor of Arts - Psychology
Athabasca University
- Certified Yoga Instructor
- Certified Yoga for Seniors Instructor
- Collaborative Coaching Certificate- Columbus State University
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