Shannon Richards

Company Overview - MassMutual is a Fortune 500 life insurance company that helps people secure their financial future and protect the people they love.

• Technical leadership role driving the modernization of MMs core business platforms and processes.
• I am responsible for technical analysis and architecture, mentoring developers, developing complex POCs, production solutions, design documents, technical specifications, and training exercises.

Company Overview - BCA provides investors with high touch, customizable, fixed income investment solutions.

• Technical leadership role driving the modernization of BCAs core business platform and processes.
• I was responsible for mentoring developers, developing complex POCs, production solutions, design documents, technical specifications, and training exercises.
• Architected and developed multiple core infrastructure components facilitating the incorporation of modern languages and stacks into legacy applications, while maintaining legacy asset value. This was a complex process requiring strategic analysis, code refactoring, code libraries, services, and the development of custom VSIX extensions for Visual Studio.
• Empowered our development team to modernize our platform while ensuring we can continue extracting value from historical technology investments.
• Reduced software defects by implementing rigorous quality assurance procedures, including code reviews and automated testing frameworks.
• Technical skills - C#, .NET Core/6+, ASP.NET Core, .NET Standard, MVC, Razor, WebAPI, REST, React, TypeScript, JavaScript, WinSCP, WPF, Entity Framework Core, and Microsoft SQL Server.

Company Overview - Advisor360 provides financial advisors with a one stop SaaS platform to run their business – CRM, performance reporting, financial planning, trading, model management and rebalancing, operations and workflow, analytics, and document imaging.

• Technical leadership role focused on A360’s comprehensive RESTful API strategy program.
• Responsible for Trading, Insurance, and Mobile SCRUM teams, managing, and mentoring developers.
• I developed complex POCs, production solutions, design documents, technical specifications, and I conducted regular interviews.
• Architected and developed multiple core infrastructure components enabling platform multi-tenancy, enterprise routing, messaging, and pub/sub event management.
• Drove standardization efforts for technology platforms, reducing complexity while improving overall maintainability across the organization.
• Technical Skills - Built critical platform infrastructure components using C#, .NET Core, ASP.NET Core, WebAPI, REST, Azure API Management, Azure Event Grid, Entity Framework Core, and Microsoft SQL Server

Company Overview - Magenic Technologies, Inc [Now Cognizant Softvision] is a premier, nationally recognized consulting firm focused exclusively on Microsoft technologies.

• Consultant of the year 2016.
• Responsible for onshore and offshore teams, Managing and mentoring junior consultants.
• Developed complex POCs design documents, technical specifications, and user guides.
• Built strong relationships with clients, fostering long-term partnerships and repeat business.
• Conducted regular interviews, assisted with the generation of proposals, and acted as a technical liaison on sales calls.
• Regular presenter and facilitator for events including Magenic’s Code Mastery.
• Architected and developed numerous custom applications on the Microsoft stack to manage everything from externally facing client web portals and virtual universities to custom desktop applications and supporting utilities.

Company Overview - Green Beacon Solutions [Now AKA Enterprise Solutions] provides integrated, adaptable business management solutions that share a common IT infrastructure to automate and streamline financial, supply chain, sales force, and marketing processes and guide clients toward business success through maximum efficiency.

• Responsible for managing and mentoring junior consultants.
• Played critical role in the development of internal coding standards, supporting documentation and a standardized testing procedure for prospective candidates.
• Developed 'Brown Bag Lunch Sessions' facilitating formal knowledge dissemination strengthening the delivery organization.
• Developed design documents and technical specifications, proposals and statements of work.
• Workflow Engine – Designed and developed a web-based workflow engine to manage business processes
• Supported the creation and management of tasks, actions and notifications.
• Interfaced with external systems via a suite of web services.
• Configuration driven architecture designed to support future business requirements and interfaces to virtually any external system.
• Marketing Campaign Manager – Designed and developed a custom .NET application to manage HTML based newsletter campaigns.
• Robust template driven architecture supporting rich newsletter content, reporting services, subscription services, tracking and failure recovery.
• Application is still in use sending 25K+ email communications daily.
• SSRS Reporting – Developed an extensive suite of complex reports targeting multiple data sources across multiple organizational groups.
• Worked closely with business sponsors to define and design a consistent reporting standards and methodologies.
• Developed complex Report Builder 1.0 data models to support end user reporting.
• Developed and delivered detailed end user training modules.
• CRM – Architect and development role customizing an Onyx web portal

• Company Overview: National Leisure Group [now World Travel Holdings] is one of the nation’s largest online and offline leisure travel companies
• ASP Parser – Designed and developed a tool to parse and map .asp files
• Application allowed users to search for the location of a method, variable or constant within a dependency tree
• The tool also included a site spider designed to parse a directory on a web server looking for candidate links for safe de-referencing/deprecation
• Production Websites – Design and development role on internal and external affiliate websites
• Developed new functionality and enhanced existing code as required
• Examined and implemented methods to re-factor the existing code base and improve performance and reusability
• National Leisure Group [now World Travel Holdings] is one of the nation’s largest online and offline leisure travel companies

• Company Overview: Windstar Technologies, Inc [now Thomson Reuters] was a leading provider of software solutions for international tax and immigration compliance
• VisaManager – Architect and development role on a robust system designed to manage foreign national students and all related INS documentation and reporting
• Designed and implemented downloadable Soft Key technology facilitating software licensing
• Developed interfaces to multiple external systems
• Developed complex data retrieval functionality allowing for on demand customized hierarchical data summaries with export capabilities via custom ActiveX controls
• FNIS – Architect and development role on FNIS (Foreign National Information System) a web application enabling the collection, management and integration of a foreign national’s immigration and collegiate pre-registration information
• Developed interfaces to multiple external systems
• IHMS – Architect and development role on a unique internal system for customer data collection and management
• Detailed informational views and summaries, order processing and invoicing, contact information management via a synergy of web and client server technologies
• Windstar Technologies, Inc [now Thomson Reuters] was a leading provider of software solutions for international tax and immigration compliance