Shannon Roach
Pomona,California
Summary
It is very important to me to include customer satisfaction and team efficiency when i am brought on to this team, my time at Stater Bros as a Baker/Cake Decorator showcases my cake decorating expertise and exceptional teamwork.
Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment. I am also used to work with little downtime always find something to work on and if not knowing what to do i will ask if anyone needs help with anything. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
Work History
Baker/Cake Decorator
Stater Bros
09.2021 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Parking Lot Supervisor
John Blanchard Co.
12.2019 - Current
- Work with many events with this company such as Rose Bowl parade on New Years, Pops festival, 626 market and Sony Lights.
- Improved customer satisfaction by efficiently managing the parking lot and addressing any issues promptly.
- Am a supervisor in charge only for the Rose bowl parade, know how to take charge when needed.
- Collaborated closely with event organizers to create tailored solutions that met their specific needs while maximizing available space.
Water Polo Coach
Brea Olinda High School
09.2019 - 04.2021
- Implemented detailed practice schedules that maximized efficiency while allowing time for individualized attention.
- Promoted sportsmanship among players, emphasizing respect for teammates, opponents, and officials alike.
- Taught physical conditioning relative to sport.
- Strengthened athlete fitness levels with customized conditioning programs tailored to individual needs.
Education
No Degree -
Citrus College
Glendora, CAHigh School Diploma -
Don Antonio Lugo High School
Chino, CA05.2017
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Adaptive and creative
- Cake Decorating
- Attention to Detail
- Clear Communication
- Active Learning
- Cake and Pastry Decoration
Timeline
Baker/Cake Decorator
Stater Bros
09.2021 - Current
Parking Lot Supervisor
John Blanchard Co.
12.2019 - Current
Water Polo Coach
Brea Olinda High School
09.2019 - 04.2021
No Degree -
Citrus College
High School Diploma -
Don Antonio Lugo High School
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