Shannon Roberts
Marshall,NC
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
25
25
years of professional experience
Work History
Certified Nursing Assistant (OR/PACU)
WNC HC System Asheville VA
06.2022 - Current
- Assist with patient transfer to and from the bed/stretcher, positioning, and preparation for surgical procedures including surgical site hair removal and skin antisepsis as ordered.
- Maintains a clean and safe environment for surgical areas managing clutter and keeping walkways clear.
- Maintains adequate stock of supplies, notifying appropriate personnel when items are low.
- Responsible for submission of work orders affecting the assigned area.
- Makes rounds through environment of care in accordance with the nursing assistants’ scope of practice.
- Ensures clear communication with the day surgery / preoperative / surgical and recovery teams.
- Displays critical thinking skills to ensure patient and environmental safety.
- Performs all duties assigned by the Registered Nurse, Charge Nurse, and Nurse Manager
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff effectively.
Certified Nursing Assistant (MICU)
WNC HC System Asheville VA
03.2021 - 05.2022
- Maintain complete and accurate patient records, including medical history, contact information, medications. Updates record as indicated.
- Communicate with patients, their families, and other health care teams.
- Provide direct patient care with the scope of the nursing assistant.
- Perform all tasks delegated by the Registered Nurse.
- Monitor Telemetry uses specialized equipment to detect abnormalities in heart rhythms and interpret EKG rhythms.
- Immediately notify nursing and medical teams of any concern, irregularities, or arrhythmia.
- Full Time 40hrs/ wk
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Certified Nursing Assistant
Mission Hospital
10.2014 - 03.2021
- Assist with daily needs of patient care. Assist with patient admissions and discharges.
- Record patient information in the medical record including activities of daily living.
- Ensure safety protocols are followed and report unsafe conditions.
- Demonstrate professionalism and maintain patient confidentiality.
Certified Phlebotomy Technician | Certified Nursing Assistant
Hot Springs Health Program
10.2002 - 12.2014
- Collect specimens using appropriate equipment and supplies.
- Document skills performed.
- Demonstrate understanding of medical tests and their implications for the patient.
- Maintain knowledge of medical terminology including procedural codes for procedures performed.
- Scheduling, cancelling, re-scheduling patient’s appointments and/or monitoring both inpatient and outpatient appointments for areas of responsibility, ensuring encounter forms are completed to obtain appropriate workload credit, verifying and updating demographics and insurance information.
- Collected blood samples using various techniques while adhering to safety protocols.
- Maintained accurate patient records in compliance with healthcare regulations.
Clinical Support Assistant
Hot Springs Health Program
10.2002 - 10.2014
- Greet patients, schedule appointments, verify patient information, update electronic health records.
- Manage patient correspondence and complete insurance forms.
- Review documentation including progress notes and lab results to ensure proper billing procedures.
- Administer pediatric immunizations, complete NCIR registry, draw blood, take vitals, review medications.
- Maintain office inventory of necessary supplies.
- Perform EKGs, IVs, X-rays, and triage.
- Prepare and maintain exam and treatment rooms with adequate supplies.
- Scheduling, cancelling, re-scheduling patient’s appointments and/or monitoring both inpatient and outpatient appointments for areas of responsibility, ensuring encounter forms are completed to obtain appropriate workload credit, verifying and updating demographics and insurance information.
Certified Nursing Assistant
Elderberry Healthcare
04.2001 - 10.2002
- Assisting with the patient admission process.
- Collecting patient information, including height, weight, and family medical histories.
- Taking patients’ vital signs such as blood pressure and heart rate.
- Helping patients bathe, dress, and use the bathroom.
- Turning or repositioning patients who are confined to a bed.
- Assisting patients with meals and documenting their food and liquid intake.
- Answering patient phone calls.
- Updating electronic health records and charts.
- Cleaning rooms and bed linens.
- Stocking supplies.
- Performing basic medical tasks, including wound care and catheter care.
- Assisting with patient transfers and discharges.
- Transporting patients to different areas within a facility.
- Monitoring patients for signs of illness or infection.
- Providing emotional support to patients and their families.
Education
High School Diploma -
Madison High School
Marshall, NC06-2002
Pre-Nursing, Anatomy and Physiology Courses
AB-Tech
Asheville, NCSkills
- Proficiency in CPRS/ VISTA
- Critical thinking / decision making
- Excellent interpersonal and communication skills
- Poised under pressure / time management
- Certified Phlebotomy Technician
- CNA I / CNA II
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
Timeline
Certified Nursing Assistant (OR/PACU)
WNC HC System Asheville VA
06.2022 - Current
Certified Nursing Assistant (MICU)
WNC HC System Asheville VA
03.2021 - 05.2022
Certified Nursing Assistant
Mission Hospital
10.2014 - 03.2021
Certified Phlebotomy Technician | Certified Nursing Assistant
Hot Springs Health Program
10.2002 - 12.2014
Clinical Support Assistant
Hot Springs Health Program
10.2002 - 10.2014
Certified Nursing Assistant
Elderberry Healthcare
04.2001 - 10.2002
High School Diploma -
Madison High School
Pre-Nursing, Anatomy and Physiology Courses
AB-Tech