Shannon Robertson
Neosho,MO
Summary
Dedicated nurse with 25 years experience with management and patient care skills. Proficient in care focused and maximizing resources and patient satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Solutions Program Director
Ozarks Community Hospital
05.2012 - Current
- Provided ongoing direction and leadership for program operations.
- Maintained and updated project related documents.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Interviewed and hire nursing staff
- Developed Ketamine and Swing Bed Program from ground up, laying out framework and defining roles.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
MDS Coordinator
Bradford House
04.2009 - 05.2012
- Complied with federal and state regulations for completion and coordination of RAI process.
- Led weekly utilization review to go over recent clinical activities.
- Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
- Trained staff in correct techniques for completing and signing MDS assessments.
- Verified prompt and accurate completion of MDS activities for billing.
- Followed up on outstanding clinical items within established timelines for optimal care delivery.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Assessed electronic medical record for required documentation to support MDS coding.
Education
Nursing
Northeast Area Votech
Afton, OK04.1997
Skills
- Hiring and Terminations
- In-Service Programs
- Budget Management
- Patient Care
- Certified Provider Credentialing Specialist
- Quality Assurance
- Medical Records Management
- Service Utilization Improvements
- Treatment Planning
- Policy and Program Development
- Strong Clinical Judgment
- Medical Condition Coding Software
- Critical Thinking
- LOC Assessments
- Medical Administration
- Crisis Intervention
- Patient Counseling
- Employee Work Scheduling
- Staff Supervision
- Task Delegation
- Discharge Planning
- Employee Training Program
- Staff Mentoring
- Interdepartmental Functions Coordination
- Multitasking and Organization
- Deadline Management
- Medicare Compliance
- Patient Care Assessment
- HIPAA Guidelines
- Patient Examination
- Immunizations and Vaccinations
- Blood Draw and Sample Collection
- Accurate Documentation
- Monitoring Vital Signs
- Clear Patient Communication
- Patient Admission
- Medication Side Effect Knowledge
- Blood Pressure Measurement
- Intramuscular Injections
- Electronic Charting
- Wound Management
- Medication Administration
- Complaint Investigations
- Nursing Staff Supervision
- Nursing Ethics
- Nasogastric Tube Insertion
Accomplishments
- Devised two successful new programs focused to provide care for behavioral health and chronic pain patients.
- Successfully developed Swing Bed program and increased day census of two, to daily census of fifteen.
- Developed successful relationships with other health care providers
Certification
- CPR
- IV Certification
- Picc Certificaiton
Timeline
Solutions Program Director
Ozarks Community Hospital
05.2012 - Current
MDS Coordinator
Bradford House
04.2009 - 05.2012
Nursing
Northeast Area Votech
Similar Profiles
Kenneth MossKenneth Moss
Senior Network Administrator at Ozarks Community HospitalSenior Network Administrator at Ozarks Community Hospital
Kaitlyn CritesKaitlyn Crites
Registered Nurse - Medical Surgical Unit at Ozarks Community HospitalRegistered Nurse - Medical Surgical Unit at Ozarks Community Hospital
Kaitlyn CritesKaitlyn Crites
Registered Nurse at Ozarks Community HospitalRegistered Nurse at Ozarks Community Hospital