Summary
Overview
Work History
Education
Skills
Certification
Training
Accomplishments
Timeline
Generic
Steven Collins

Steven Collins

Director, CCO Solutions Program Office
Providence Forge,VA

Summary

Over 25 years of IT industry experience and a rare blend of business management, entrepreneurial, technical, and marketing aptitude. The following profile provides a detailed overview of a seasoned professional with depth and breadth to make a substantial contribution to a high-quality organization at the Executive level in the roles of CTO, and VP of Technical Solutions, VP of Specialists, Field Engineering, and Solutions GTM and enablement. Bringing extensive experience working with targeted Global, Enterprise, and Federal accounts, fulfilling business driven client requirements, managing, directing, and enabling matrixed cross functional teams of qualified resources, utilizing proven methodologies to design solutions incorporating enterprise hardware, software, storage, engineering, and networking technologies.

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Personable and strategic thinker with passion for driving organizational success and fostering collaborative team environments. Possesses deep understanding of leadership principles and financial management, with strong skills in project oversight and strategic planning. Prepared to deliver impactful results through innovative solutions and effective team leadership.

Offering blend of strong leadership and organizational skills, eager to learn and develop in dynamic environment. Contributes ability to quickly grasp industry-specific knowledge and adapt to new challenges, combined with proficiency in project management and strategic planning. Ready to use and develop leadership and organizational skills in the VP, Specialists, Field Engineering, and Solutions role.

Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of strategic GTM Solutions including strategy, production writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.

Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Results-driven executive with proven track record in driving strategic initiatives and fostering strong team collaboration within corporate environments. Adept at aligning organizational goals with market opportunities, leveraging strategic planning, and enhancing operational efficiency. Recognized for adaptability, leadership, and steadfast focus on achieving impactful outcomes. Skilled in stakeholder management, risk mitigation, and cross-functional team leadership.

Overview

34
34
years of professional experience
10
10
Certifications

Work History

Director, CCO Solutions Program Office

NetApp, Inc.
11.2021 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.

Sr. Manager and Director of WW Brocade Alliance

NetApp, Inc.
05.2019 - 10.2021
  • Focused on Strategy and Program Direction, of Strategic Alliance focused NetApp Core Products and Enterprise Apps Modern SAN sales
  • Involving Program Strategy, Business and Technology Solutions and Collateral Creation, Field Enablement, Alliances CTO customer engagements
  • Directed and Managed a cross-functional team of business, financial, programs, and technical experts, successfully published (4) Modern SAN for Enterprise Applications NetApp Verified Architectures, used worldwide by NetApp field sales and engineering teams and partners
  • Bootstrapped and resurrected the NetApp / Brocade Global Alliance Program and successfully generated $367M in Modern SAN NetApp revenue in FY20

Sr. Manager and Chief Technology Strategist, GSIs

NetApp, Inc.
11.2017 - 04.2018
  • Reporting to VP, Global System Integrators, provided key strategic program guidance and leadership to bring GSI partners and our Global Field Sales teams together to create synergies in strategy and joint solutions
  • Directed and Managed the first Global Sales Top 5 GSI and VAR Strategic Partner Field Engagement Event at NetApp’s FY20 Global Sales Kickoff
  • FY20 Sales Kickoff recognized as the only non-Global Sales org Award Winner for Outstanding contribution to Americas Global Sales organization
  • Implemented and developed operational standards, policies and procedures.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Negotiated high-value contracts with new suppliers, securing better pricing and terms, which improved profit margins.
  • Oversaw expansion into new markets, conducting market research and adapting strategies to meet local needs.
  • Facilitated partnerships with industry leaders, expanding company's network and opening new business opportunities.

Chief Technology Strategist, Global Strategic Prog

NetApp, Inc.
11.2015 - 11.2017
  • Reporting to NetApp SVP of Global Strategic Programs and Products, in this role provided CTO Strategy and Technology guidance to NetApp Executives, Product Engineering, Global 100 program office, Field Sales and Engineering teams, alliances, VAR and GSI partners, and Global and Enterprise customers
  • Personally, provided key contribution, intelligence assets, strategy, and direct engagement in 100 Strategic Global Account Planning sessions, all vital to support $2B in NetApp Revenue in Global Accounts
  • This also included developing Vertical Industry Solutions based on customer focused business outcomes integrating the complete NetApp product portfolio
  • Conducted hundreds of Strategic Account Intelligence Briefings for Global and Top Enterprise sales teams, vital to their strategic account plans, campaigns and sales capture
  • Spearheaded the development of strategic plans, ensuring alignment between short-term tactics and long-term goals.
  • Collaborated with cross-functional teams to develop and execute strategic initiatives aligned with organizational objectives.
  • Provided actionable insights based on data-driven analysis, enabling informed decision-making across all levels of the organization.
  • Led brainstorming sessions, fostering a culture of innovation and creative problem-solving within the organization.
  • Managed high-impact projects from inception to completion, consistently delivering results on time and within budget constraints.
  • Analyzed competitor strategies to stay ahead of industry trends and adjust company tactics accordingly.
  • Developed strategic partnerships, expanding company's reach and access to new markets.

Field CTO and Business Solutions Architect

NetApp, Inc.
11.2009 - 11.2015
  • As a NetApp Field CTO and Business Solutions Architect, engaged in hundreds of customer, partner, and field facing EBCs, VIP Meetings, Executive Strategy and Engineering Architecture workshops supporting and enabling NetApp’s largest Global and Enterprise accounts
  • With emphasis on designing comprehensive Outcome Based Business Driven Storage and Cloud Solutions across all major industries
  • Contributing to hundreds of millions in revenue and numerous competitive key wins
  • Presenting and representing NetApp as a field CTO at public and private industry events, NetApp Insight, and in private executive customer and partner meetings
  • Carefully listening and understanding customer needs and challenges and translating them into useful business strategies and technology solutions leveraging the NetApp product portfolio
  • Bridged gaps between technical and non-technical stakeholders by effectively communicating complex concepts in accessible language.
  • Conducted comprehensive assessments of client needs, identifying opportunities for growth and improvement through innovative technology solutions.
  • Implemented effective solutions by collaborating with cross-functional teams to address business challenges and improve overall performance.
  • Championed innovation initiatives within the organization to encourage the adoption of emerging technologies as part of strategic planning efforts.
  • Developed customized enterprise solutions for strategic enterprise clients, resulting in sales growth and the capture of new workloads.

Consulting Systems Engineer - Microsoft Solutions

NetApp, Inc.
10.2008 - 11.2011
  • For the Americas East Region; provide Microsoft Consulting Systems Engineering and Architecture Solutions for Microsoft Exchange 2003/2007/2010, SharePoint 2003/2007/2010, SQL 2000/2003/2008, Windows VDI and Hyper-V virtualization and private cloud based application multi-tenancy infrastructures
  • This role includes a consultative approach to architecting storage designs and software solutions based upon business requirements and SLAs to meet RPO/RTO requirements for DR and business continuity, while ensuring application performance and budget requirements are factored into the total solution
  • As the Trusted Advisor to NetApp customers and key alliance partners, provide consultative analysis and architect enterprise SAN and NAS storage hardware and software solutions to fulfill business requirements
  • With a mission to pursue, and assist in the capture of NetApp business by enabling account teams to provide solutions built upon NetApp storage, software, and service engagements for Microsoft based solutions
  • Continuously updated professional expertise through regular training sessions, industry conferences, and certifications relevant to the Consulting Systems Engineer role.
  • Delivered insightful presentations to clients that demonstrated the value of proposed solutions through detailed cost-benefit analysis and ROI projections.
  • Mentored junior engineers by sharing industry knowledge, best practices, and fostering a collaborative team environment.
  • Advised clients on best practices for maintaining their IT infrastructure, leading to improved network stability and reduced incidents requiring support intervention.
  • Contributed significantly to winning large-scale contracts by demonstrating exceptional technical prowess during proof-of-concept demonstrations for prospective clients.
  • Implemented innovative solutions by analyzing complex technical problems and collaborating with cross-functional teams.
  • Assisted sales teams in crafting compelling proposals tailored to each client''s unique needs while adhering to corporate guidelines for pricing structures and profit margins.
  • Drafted infrastructure plans for businesses expanding physical and digital presences, integrating cloud-computing and virtualization to reduce costs and processing times.

Solutions Principal, Microsoft Practice BDM

EMC
01.2006 - 01.2008
  • For the Mid-Atlantic region (MD, VA, NC, SC, TN); provide Microsoft Practice IT consulting, Business Development, and project engagement/management services
  • As the Trusted Advisor to EMC customers, provide consultative analysis to develop solutions to business needs
  • Expand EMC business by securing Microsoft Practice IT service engagements for solutions including MS AD, Exchange and SQL upgrades and migrations, custom .NET development, SharePoint/MOSS based intranet/extranet portals, BI dashboards and KPIs, SOA adoption, Business Impact Planning, and Business Process Infrastructure Optimization
  • Work with C-Level business leaders and key stakeholders to ensure solutions are properly scoped, architected, and delivered on time and on budget
  • Utilize EMC Assured Performance Project Methodologies to assemble and direct project teams to manage, design, architect, construct and deliver IT solutions based upon Microsoft technologies including: Windows 2003/2008 Server, SQL 2000/2005/2008, MS Exchange 2000/2003/2007, SharePoint 2003 and MOSS 2007 intranet and extranet portals, BizTalk business process integration, Performance Point and Business Intelligence, MS Project 2003/2007, MS CRM, VMware and MS based virtualization
  • Enhanced customer satisfaction by efficiently resolving complex issues and implementing appropriate solutions.
  • Negotiated mutually beneficial agreements between customers and the company, fostering long-term relationships.
  • Strengthened relationships with key clients through regular communication and meetings.
  • Organized networking events to connect with potential clients, increasing brand visibility within target sectors.
  • Grew revenue in target markets by engaging in strategic partnerships and alliances.
  • Collaborated with cross-functional teams to develop innovative solutions for complex client needs.
  • Secured major contracts by delivering persuasive presentations to potential clients.

IT Solutions Consultant

BullITproof Systems
01.2006 - 01.2007
  • Provide small business IT consulting and engineering services consisting of architecting solutions based upon Microsoft Windows Server and workstation technologies, Intel based industry standard server and workstation hardware, LAN/WAN, storage subsystems, and related IT hardware and software to provide solutions oriented systems to meet customer business needs

Executive Vice President and Chief Revenue Officer

ARM Systems
01.1991 - 06.2005
  • As EVP, Principal and CRO responsible for company GTM strategy and managed the Sales, Marketing, R&D, and Partner Channels functions, and a member of the Board of Directors
  • Managed 35 personnel including: hiring/termination, training, performance evaluations, budget/finance/profit and loss, e-commerce, market demographics, market driven product development and management, enterprise applications development, key vendor relationship management, hundreds of corporate and government accounts, resellers, VARs, and third party IT consulting partners
  • Developed and managed a successful partner channel program involving contract negotiations with vendors, resellers and end user organizations
  • Developed, negotiated, and managed new and ongoing contracts and business relationships, accomplished through deployment of IT products and staffing services to meet contract specifications
  • As a client principle, secured high profile accounts supplying custom designed IT solutions for The Nez Perce Tribe, Boeing, Lockheed-Martin, Lawrence Livermore National Labs, Oak Ridge National Labs, NASA, Levi Strauss, and other noteworthy clients
  • Certified Intel Premier Provider and Microsoft Gold Certified OEM Partner

Education

Applications Programming Specialist Degree - Enterprise Software And Application Design

Morse School of Business

Management Information Systems - Information Technology

Central Connecticut State University

Skills

Problem-solving

Certification

Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure, MCSE

Training

  • NetApp: Continuous learning and comprehensive Leadership, Sales, and Engineering training, 01/01/08 - Present
  • Microsoft Business Productivity Infrastructure Optimization Workshop, 01/01/08
  • CED Solutions Microsoft Engineering Boot Camp, 01/01/06
  • IBM System Storage Focus, Bethesda, MD, 01/01/06
  • IBM XSW02 Advanced Performance Sales Training Series, 01/01/05
  • IBM Storage Top Gun, Tucson, AZ, 01/01/05
  • IBM xSeries Executive Training Series, Raleigh, NC, 01/01/05
  • IBM Content Manager Top Gun, 01/01/05
  • Gartner Group System Builder/VAR Vision Summit, 01/01/02 - 01/01/04
  • AMD Executive Summit, 01/01/02
  • Gartner Group Executive Summit, 01/01/00 - 01/01/01
  • COMPAQ Service Certification, 02/90
  • Employee Selection/Interviewing, 07/87
  • IBM Sales and Marketing, 10/89
  • Human Relations, 03/87
  • Sales Manager Training, 06/89
  • Managing for Productivity, 10/87
  • Strategic Selling, 08/88
  • Principals of Time Management, 10/86
  • Basic Supervision, 08/87
  • Business Calculus, 11/83

Accomplishments

  • Solutions GTM program for VMware and Virtualization produced $117M FY25 incremental revenue through fiscal Q3 and on track to exceed AOFP
  • Collaborated with 10+ teams comprising 100+ cross-functional teams to develop and produce 160+ Solutions assets and tools to enable and accelerate field sales velocity and efficacy
  • Directed and developed a dynamic team of 11 staff members including a Director and Sr. Manager.
  • Manage the Sales VIP program, which drives data intelligence driven solutions GTM to maximise field and support team efficacy. Saving thousands of staff many thousands of hours annually by provided state of the art propensity targeting and intelligence tools
  • Directed the technical solutions track to train 800 technical staff on Hero Workloads and Solutions at company annual kickoffs and major customer events
  • Directed the training of 2700 sales, technical, and support staff at annual sales kickoffs in the science of pursuit planning to dramatically improve sales effectiveness

Timeline

Director, CCO Solutions Program Office

NetApp, Inc.
11.2021 - Current

Sr. Manager and Director of WW Brocade Alliance

NetApp, Inc.
05.2019 - 10.2021

Sr. Manager and Chief Technology Strategist, GSIs

NetApp, Inc.
11.2017 - 04.2018

Chief Technology Strategist, Global Strategic Prog

NetApp, Inc.
11.2015 - 11.2017

Field CTO and Business Solutions Architect

NetApp, Inc.
11.2009 - 11.2015

Consulting Systems Engineer - Microsoft Solutions

NetApp, Inc.
10.2008 - 11.2011

Solutions Principal, Microsoft Practice BDM

EMC
01.2006 - 01.2008

IT Solutions Consultant

BullITproof Systems
01.2006 - 01.2007

Executive Vice President and Chief Revenue Officer

ARM Systems
01.1991 - 06.2005

Applications Programming Specialist Degree - Enterprise Software And Application Design

Morse School of Business

Management Information Systems - Information Technology

Central Connecticut State University
Steven CollinsDirector, CCO Solutions Program Office