Shift Supervisor
McDonald's
Glenshaw, PA
- Completed store opening and closing procedures and balanced tills.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Responded to and resolved customer questions and concerns.
- Delivered successful training to more than 6 employees during tenure, educating on successful work processes and productivity strategies.
- Conducted interviews with participants to assess eligibility.
