Shannon Rooney
Tampa,FL
Summary
With over 6 years of experience driving productivity and operational efficiency in fast-paced service environments, I transitioned into franchising, where I leverage my expertise to fuel business growth and franchise development. Known for my strong communication skills and strategic mindset, I excel in dynamic settings, tackling challenges with a proactive approach while fostering collaboration across teams.
Overview
5
5
years of professional experience
Work History
Franchise Development Manager
Create A Shift
09.2023 - Current
- Identify and recruit potential franchise owners through targeted outreach, networking, and prospecting within designated territories.
- Lead the end-to-end franchise sales process, from initial contact to closing, ensuring a seamless and effective experience for prospective franchisees.
- Collaborate with cross-functional teams, including operations, marketing, and legal, to ensure franchise development objectives are met.
- Provide ongoing support to franchisees during the initial setup and opening process, ensuring brand consistency and compliance with company policies and procedures.
- Managed the sales pipeline, tracking leads, and conversions while maintaining a high closing ratio through strategic follow-ups and relationship-building efforts.
- Assisted in the recruitment of new franchisees by conducting outreach, presentations, and franchise information sessions.
Brand Ambassador
Keel And Curley Winery
02.2023 - 03.2024
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
- Identified key high-traffic, consumer-centric locations and events to deliver brand awareness.
- Identified future sampling and event opportunities.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Sales Leader
Dicks Sporting Goods
02.2020 - 09.2023
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
- Worked with managers and advertising directors to optimize promotions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
Education
High School Diploma -
Thomas Jefferson High School
Tampa, FL05.2019
Skills
- CRM Software (Franconnect,Hubspot,ect)
- Franchise sales
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Business analysis
- Leadership
- Interpersonal communication
- Business development
- Sales monitoring
Timeline
Franchise Development Manager
Create A Shift
09.2023 - Current
Brand Ambassador
Keel And Curley Winery
02.2023 - 03.2024
Sales Leader
Dicks Sporting Goods
02.2020 - 09.2023
High School Diploma -
Thomas Jefferson High School
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