Shannon Rudolph Umthum
West Des Moines,IA
Summary
- Experienced professional with strong work ethic, adaptability, and exceptional interpersonal and problem-solving skills seeking a part-time role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Chief, Talent Development Division, Office of Human Resource Management
General Services Administration (GSA)
West Des Moines, IA
10.2022 - Current
- Manage talent and leadership programs for 11,000 employees in 12 organizations.
- Direct a team of experts to conceptualize and execute creative instructional gatherings across national and regional domains, spanning in-person, remote, and blended settings.
- Develop strategies and programs that improve organizational culture, knowledge, and the ability to meet business needs and objectives.
- Resolve problems with prompt, knowledgeable, and friendly service to promote high customer satisfaction.
- Maintain program compliance with relevant laws, regulations and policies.
- Contribute innovative ideas and solutions to enhance team performance and outcomes.
- Collaborate with colleagues from diverse backgrounds to achieve objectives and resolve product and service concerns.
- Work with cross-functional teams to achieve organizational goals.
Chief/Designated Learning Officer (CLO)
VA Central Iowa Health Care System, VHA
Des Moines, IA
10.2010 - 10.2022
- Implemented a comprehensive talent development strategy to position the health system as an employer of choice, including vision, guidance, advancement, execution, and evaluation.
- Led and managed a team of professionals, overseeing the assessment, planning, prioritizing, organizing, and implementation of over 1,600 organizational events per year.
- Evaluated all learning events, implementing innovative practices and completion strategies to align performance with learning standards.
- Built strong relationships with stakeholders across all levels of the organization in order to effectively collaborate on projects related to learning events management.
- Tracked attendance, participation, and performance data related to events.
- Planned and organized all organizational events, which included budgeting, scheduling, selecting venues, and managing vendors.
Education
Key Executive Leadership Program Certificate -
School of Public Affairs
M.A. - Education- Community Health Education
University of Northern Iowa
Cedar Falls, IAB.A. - Education- Health Promotion
University of Northern Iowa
Cedar Falls, IASkills
- Critical Thinking
- Registration management
- Staff Oversight
- Team leadership and supervision
- Interpersonal Communication
- Budget Management
- Schedule Management
- Continuous Improvement
- Project Management
- Customer service-driven
Certification
- American Cancer Society Breast Self-Exam Instructor
- American Cancer Society Fresh Start Smoking Cessation Instructor
- American Cancer Society Testicular Self-Exam Instructor
- Association for Talent Development Adult Learning Certificate
- Association for Talent Development Accelerated Learning Certificate
- Association for Talent Development Analyzing Human Performance Certificate
- Association for Talent Development Change Management Certificate
- Association for Talent Development Consulting Skills Certificate
- Association for Talent Development Creating Leadership Development Programs Certificate
- Association for Talent Development Creating New Management Training Programs Certificate
- Association for Talent Development Designing Learning Certificate
- Association for Talent Development Designing Virtual Training Certificate
- Association for Talent Development Evaluating Learning
- Association for Talent Development Facilitating Virtual Training Certificate
- Association for Talent Development Integrated Talent Management Certificate
- Association for Talent Development Managing Learning Programs Certificate
- Association for Talent Development Mobile Learning Certificate
- Association for Talent Development Project Management for Learning Professionals Certificate
- Association for Talent Development Social Media for Learning Certificate
- Childbirth and Postpartum Doula
- Franklin Covey Facilitation Excellence Certification
- Iowa Hospital Association Board Certification
- Just Culture Certified Facilitator
- Own the Moment Certified Facilitator
Timeline
Program Chief, Talent Development Division, Office of Human Resource Management
General Services Administration (GSA)
10.2022 - Current
Chief/Designated Learning Officer (CLO)
VA Central Iowa Health Care System, VHA
10.2010 - 10.2022
- American Cancer Society Breast Self-Exam Instructor
- American Cancer Society Fresh Start Smoking Cessation Instructor
- American Cancer Society Testicular Self-Exam Instructor
- Association for Talent Development Adult Learning Certificate
- Association for Talent Development Accelerated Learning Certificate
- Association for Talent Development Analyzing Human Performance Certificate
- Association for Talent Development Change Management Certificate
- Association for Talent Development Consulting Skills Certificate
- Association for Talent Development Creating Leadership Development Programs Certificate
- Association for Talent Development Creating New Management Training Programs Certificate
- Association for Talent Development Designing Learning Certificate
- Association for Talent Development Designing Virtual Training Certificate
- Association for Talent Development Evaluating Learning
- Association for Talent Development Facilitating Virtual Training Certificate
- Association for Talent Development Integrated Talent Management Certificate
- Association for Talent Development Managing Learning Programs Certificate
- Association for Talent Development Mobile Learning Certificate
- Association for Talent Development Project Management for Learning Professionals Certificate
- Association for Talent Development Social Media for Learning Certificate
- Childbirth and Postpartum Doula
- Franklin Covey Facilitation Excellence Certification
- Iowa Hospital Association Board Certification
- Just Culture Certified Facilitator
- Own the Moment Certified Facilitator
Key Executive Leadership Program Certificate -
School of Public Affairs
M.A. - Education- Community Health Education
University of Northern Iowa
B.A. - Education- Health Promotion
University of Northern Iowa
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