Experienced professional with strong work ethic, adaptability, and exceptional interpersonal and problem-solving skills seeking a part-time role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Chief, Talent Development Division, Office of Human Resource Management
General Services Administration (GSA)
West Des Moines, IA
10.2022 - Current
Manage talent and leadership programs for 11,000 employees in 12 organizations.
Direct a team of experts to conceptualize and execute creative instructional gatherings across national and regional domains, spanning in-person, remote, and blended settings.
Develop strategies and programs that improve organizational culture, knowledge, and the ability to meet business needs and objectives.
Resolve problems with prompt, knowledgeable, and friendly service to promote high customer satisfaction.
Maintain program compliance with relevant laws, regulations and policies.
Contribute innovative ideas and solutions to enhance team performance and outcomes.
Collaborate with colleagues from diverse backgrounds to achieve objectives and resolve product and service concerns.
Work with cross-functional teams to achieve organizational goals.
Chief/Designated Learning Officer (CLO)
VA Central Iowa Health Care System, VHA
Des Moines, IA
10.2010 - 10.2022
Implemented a comprehensive talent development strategy to position the health system as an employer of choice, including vision, guidance, advancement, execution, and evaluation.
Led and managed a team of professionals, overseeing the assessment, planning, prioritizing, organizing, and implementation of over 1,600 organizational events per year.
Evaluated all learning events, implementing innovative practices and completion strategies to align performance with learning standards.
Built strong relationships with stakeholders across all levels of the organization in order to effectively collaborate on projects related to learning events management.
Tracked attendance, participation, and performance data related to events.
Planned and organized all organizational events, which included budgeting, scheduling, selecting venues, and managing vendors.
Education
Key Executive Leadership Program Certificate -
School of Public Affairs
M.A. - Education- Community Health Education
University of Northern Iowa
Cedar Falls, IA
B.A. - Education- Health Promotion
University of Northern Iowa
Cedar Falls, IA
Skills
Critical Thinking
Registration management
Staff Oversight
Team leadership and supervision
Interpersonal Communication
Budget Management
Schedule Management
Continuous Improvement
Project Management
Customer service-driven
Certification
American Cancer Society Breast Self-Exam Instructor
American Cancer Society Fresh Start Smoking Cessation Instructor
American Cancer Society Testicular Self-Exam Instructor
Association for Talent Development Adult Learning Certificate
Association for Talent Development Accelerated Learning Certificate
Association for Talent Development Analyzing Human Performance Certificate
Association for Talent Development Change Management Certificate
Association for Talent Development Consulting Skills Certificate
Association for Talent Development Creating Leadership Development Programs Certificate
Association for Talent Development Creating New Management Training Programs Certificate
Association for Talent Development Designing Learning Certificate
Association for Talent Development Designing Virtual Training Certificate
Association for Talent Development Evaluating Learning
Association for Talent Development Facilitating Virtual Training Certificate
Association for Talent Development Integrated Talent Management Certificate
Association for Talent Development Managing Learning Programs Certificate
Association for Talent Development Mobile Learning Certificate
Association for Talent Development Project Management for Learning Professionals Certificate
Association for Talent Development Social Media for Learning Certificate
Childbirth and Postpartum Doula
Franklin Covey Facilitation Excellence Certification
Iowa Hospital Association Board Certification
Just Culture Certified Facilitator
Own the Moment Certified Facilitator
Timeline
Program Chief, Talent Development Division, Office of Human Resource Management
Human Resource Management & Development Officer at Ministry Of Water, Sanitation & IrrigationHuman Resource Management & Development Officer at Ministry Of Water, Sanitation & Irrigation
Chief Operations officer, Human resource director at Quantum Specialist NetworkChief Operations officer, Human resource director at Quantum Specialist Network
Designed, coded, tested, debugged, and migrated components of a Front-End application, using the following ISPF Dialog Manager Tools: Panels, Messages, Tables and Skeletons, along with REXX Execs, which facilitated Subject Matter Expert’s (SME’s) identification and extraction of Endevor elements, to prepare for transfer to a LINUX-based system named, “Informatica”. SMEs used Informatica to prepare the downloaded element’s flows to identify technical debt, so that the Agency could migrate away from, what it considered, Legacy development languages. This was due to the shrinking pool of expertise and availability of Legacy Language talent pool.Supplied support to many other mainframe developers, via a tool called Workbench from Allen Systems Group (ASG).The tool was a Data Resource Management System (DRMS) Facility, which provided a repository for and management of COBOL, HLASM, and CICS development metadata. Also managed by the tool were various other elements, such as user access, and Dynamic Table Access Management (DTAMS).Using JCL, REXX, Endevor, TADz, Workbench, and CyberFusion on the mainframe and UltraEdit, MS Access and Excel on the Network, developed a very extensive and complex spreadsheet, for a Tech 14 to evaluate and ultimately present to the Associate Commissioner and other higher-level SSA management. The spreadsheet was a depiction of the overall scope and effort that needed to transition from Workbench (SSA no longer received support for the product), and it aided the Tech 14 in his future presentation.Coding, testing, debugging, and migrating programs (HLASM/COBOL/CICS/Db2/IMS), routines, copybooks, and macros, in support of multiple applications across the Agency.Created and maintained numerous ISPF REXX and CLIST scripts.Created and updated Standard Operating Procedures (SOP) and User manuals, using M365 Tools, including VISIO Pro.Created and supported many MS Access and Db2 SQL scripts, to access and update related databases and tables.Involved in the testing of zOS Multi-Factor Authentication (zMFA), which supplanted Single Sign-On (SSO) at the Agency. zMFA provides multiple levels of authentication and thus, greater levels of security.Participated in Daily Stand-ups/Weekly/and Monthly and other Agile-Related meetings on multiple Teams.Maintained Team SharePoint sites (pages) which later were ported to Confluence. at Leidos, Inc., for Social Security AdministrationDesigned, coded, tested, debugged, and migrated components of a Front-End application, using the following ISPF Dialog Manager Tools: Panels, Messages, Tables and Skeletons, along with REXX Execs, which facilitated Subject Matter Expert’s (SME’s) identification and extraction of Endevor elements, to prepare for transfer to a LINUX-based system named, “Informatica”. SMEs used Informatica to prepare the downloaded element’s flows to identify technical debt, so that the Agency could migrate away from, what it considered, Legacy development languages. This was due to the shrinking pool of expertise and availability of Legacy Language talent pool.Supplied support to many other mainframe developers, via a tool called Workbench from Allen Systems Group (ASG).The tool was a Data Resource Management System (DRMS) Facility, which provided a repository for and management of COBOL, HLASM, and CICS development metadata. Also managed by the tool were various other elements, such as user access, and Dynamic Table Access Management (DTAMS).Using JCL, REXX, Endevor, TADz, Workbench, and CyberFusion on the mainframe and UltraEdit, MS Access and Excel on the Network, developed a very extensive and complex spreadsheet, for a Tech 14 to evaluate and ultimately present to the Associate Commissioner and other higher-level SSA management. The spreadsheet was a depiction of the overall scope and effort that needed to transition from Workbench (SSA no longer received support for the product), and it aided the Tech 14 in his future presentation.Coding, testing, debugging, and migrating programs (HLASM/COBOL/CICS/Db2/IMS), routines, copybooks, and macros, in support of multiple applications across the Agency.Created and maintained numerous ISPF REXX and CLIST scripts.Created and updated Standard Operating Procedures (SOP) and User manuals, using M365 Tools, including VISIO Pro.Created and supported many MS Access and Db2 SQL scripts, to access and update related databases and tables.Involved in the testing of zOS Multi-Factor Authentication (zMFA), which supplanted Single Sign-On (SSO) at the Agency. zMFA provides multiple levels of authentication and thus, greater levels of security.Participated in Daily Stand-ups/Weekly/and Monthly and other Agile-Related meetings on multiple Teams.Maintained Team SharePoint sites (pages) which later were ported to Confluence. at Leidos, Inc., for Social Security Administration