Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Shannon Rohrer

Annapolis,MD

Summary

Reliable Manager with enthusiastic team leadership demonstrating a high level of initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. A focus on building relationships with teammates and clients. Successful in fast-paced, deadline-driven environments to manage team goals. My top traits are honesty, dignity, pride, and humor.

Overview

5
5
years of professional experience

Work History

Manager of Programs

Chesapeake Region Accessible Boating
Annapolis, MD
01.2022 - Current
  • Manage over 150 volunteers for multiple programs
  • Organized and created seven new programs in 2024
  • Consistently built customer relations.
  • Time management
  • Customer service skills
  • Maintained up-to-date records of volunteer attendance.
  • Drafted annual budgets, which reflected projected expenses for the upcoming fiscal year.
  • Evaluated volunteer feedback surveys to view areas of improvement.
  • Coached and trained seasonal team members to improve job performance.

Food & Beverage Manager

Annapolis Yacht Club
Annapolis, MD
11.2020 - 12.2023
  • Monthly beverage inventory
  • Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience
  • Established relationships with the members to increase patronage from relationships
  • Provided recommendations on proper service techniques to staff
  • Conflict resolution between staff and members
  • Resolved member complaints on meal or service issues
  • Visually monitored service standards

Bar Manager

Kiawah Island Club/B-Liner
Charleston, SC
01.2020 - 10.2020
  • Created signature beverages to increase revenue for the restaurant.
  • Complied with COVID sanitation requirements.
  • Managed day-to-day operations, including opening and closing duties, and charging accurate tabs to member accounts.
  • Maintained cleanliness standards throughout the bar area, including countertops, shelves, and equipment.
  • Increased revenue through upselling.
  • Ordered and maintained an adequate supply of liquor inventory, glassware, napkins, etc.

Education

Associate of Science - Culinary Arts

Trident Technical College
Charleston, SC
05-2006

Skills

  • Workforce Management
  • Business Development
  • Policy Implementation
  • Time Management
  • Negotiation
  • Team Leadership

Affiliations

  • Golf
  • Kayaking
  • Camping
  • Hiking
  • Learning Sailing

Languages

Spanish
Limited

References

References available upon request.

Timeline

Manager of Programs

Chesapeake Region Accessible Boating
01.2022 - Current

Food & Beverage Manager

Annapolis Yacht Club
11.2020 - 12.2023

Bar Manager

Kiawah Island Club/B-Liner
01.2020 - 10.2020

Associate of Science - Culinary Arts

Trident Technical College

Similar Profiles

CREATE PROFILE
Shannon Rohrer