Shannon Russell

• Managed daily operations and staff scheduling, ensuring efficient service delivery for cleaning services.
• Oversaw quality control of cleaning processes, enhancing client satisfaction and service standards.
• Coordinated inventory management and supply orders, maintaining adequate stock levels for cleaning materials.
• Developed client relationships to ensure repeat business and referrals.
• Managed daily operations of the business, including staff, sales, inventory, and accounting.

• Provided exceptional customer service in a fast-paced deli environment.
• Prepared and displayed high-quality deli meats and cheeses for customers.
• Operated slicing and packaging equipment to ensure quality presentation and customer satisfaction.
• Maintained cleanliness and organization of the deli counter and workspace.
• Assisted customers with product selections and special requests to enhance their shopping experience.
• Managed inventory levels and restocked items to maintain optimal product availability.
• Followed food safety guidelines to ensure product quality and freshness.

• Built vendor relationships to secure quality products at competitive prices.
• Designed promotional displays to showcase new or seasonal products, driving customer interest.
• Developed schedules to ensure adequate staffing during peak hours.
• Managed inventory levels and ordered supplies to maintain stock availability.
• Supervised daily deli operations ensuring quality and freshness of products.
• Ordered supplies for the deli department to maintain stocked shelves with fresh items.
• Oversaw daily deli operations, managing ordering, stocking, merchandising, and pricing of products to ensure optimal customer offerings.

• Took orders for food and drinks and delivered them promptly to enhance guest satisfaction.
• Greeted customers, answered questions, and recommended specials to boost sales.

Served a variety of beverages and snacks, interacted with patrons, assessed needs, and made recommendations during yearly event in Suwannee County, Florida.

• Supervised front-end staff, enhancing customer service quality.
• Managed inventory levels and ordered supplies to maintain efficient sandwich preparation.
• Trained new employees on service protocols and product knowledge.
• Collaborated with kitchen team to expedite order processing.

• Conducted outbound calls to engage potential customers, resulting in increased service awareness.
• Handled customer inquiries, providing detailed product information to facilitate informed purchasing decisions.
• Scheduled appointments for sales representatives based on customer interest.
• Updated and maintained customer databases, ensuring accuracy for effective follow-up communications.
• Utilized CRM software to track calls and follow-up actions.