Jacob Weymer
Bellefonte,United States
Summary
Motivated professional Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.
Overview
9
9
years of professional experience
Work History
Quality Assurance Supervisor
Med One Pro
Bellefonte, PA
11.2019 - Current
- Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on deviations.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Consulted with management and personnel to educate on QA standards.
- Inspected and repaired products to meet project expectations.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Secured positive customer experiences while executing effective quality assurance practices.
- Consulted with product owners and developers to fully understand intended features and functionality.
- Increased process improvement initiatives by troubleshooting problems for corrective action to boost functionality and workflow.
- Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.
- Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
- Trained end users on software and hardware functionality, best practices and protocols.
- Avoided litigation by managing confidential Healthcare documentation to ensure 100% accuracy.
Caregiver, Special Needs
Fayette Resources
Northern Cambria, PA
01.2017 - 11.2019
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Provided detailed reports on all investigative activities.
- Recommended policies, procedures and strategic goals to meet agency requirements.
- Coordinated security operations, equipment and personnel to protect employees and property.
Caregiver
Quality Life Home Health
Northern Cambria, PA
01.2015 - 01.2017
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Tracked and reported clients' progress based on observations and conversations.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Maintained network of connected caregivers to promote continuous professional development.
Clerical Support Associate
Med One Nurses
Education
High School Diploma -
Northern Cambria High School
Northern Cambria, PA05.2018
Skills
- Teambuilding
- Data management
- Communication
- Leadership
- Computer skills
- Training & Development
- Decision-making
- Troubleshooting
- Supervision
- Collaboration skills
- Sound decision-making abilities
- Communication proficiency
- Understanding of evaluation methodologies
- Production optimization
- Problem-solving skills
- Quality Assurance
- Operation monitoring
- Knowledge of auditing systems
- Data collection
Timeline
Quality Assurance Supervisor
Med One Pro
11.2019 - Current
Caregiver, Special Needs
Fayette Resources
01.2017 - 11.2019
Caregiver
Quality Life Home Health
01.2015 - 01.2017
Clerical Support Associate
Med One Nurses
High School Diploma -
Northern Cambria High School
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