Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Shannon

Shannon Shannon

Concho,AZ

Summary

Experienced Legal Assistant with over 16 years of experience in Legal field. Excellent reputation for resolving problems and improving customer satisfaction. Skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in the Legal field.

Overview

17
17
years of professional experience

Work History

Legal Secretary

Navajo County Attorney's Office
02.2023 - Current
  • Improved client satisfaction by providing timely and accurate legal document preparation.
  • Streamlined office procedures for increased efficiency in handling legal matters.
  • Enhanced attorney productivity with proficient management of case files and schedules.
  • Reduced errors in legal documents by implementing thorough proofreading processes.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Collaborated with attorneys to prepare comprehensive trial materials, assisting in successful case outcomes.
  • Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.

Legal Admin. Assistant

Jani-King International, Inc
01.2007 - 03.2023
  • Supporting General Counsel and other members of the Legal Department including answering telephones, filing, and distributing mail
  • Assist General Counsel in gathering necessary information for complaints and/or lawsuits
  • Responsible for organizing and reviewing of franchisee documentation to ensure all paperwork is in proper order and completed correctly.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Assisted Senior Counsel by conducting research into issues such as e-mail breach, compiling information and preparing summaries.
  • Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
  • Maintain spreadsheet for keeping accurate numbers of all franchise sales, transfers, additions/deletions and terminations on a daily basis
  • Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Receive, complete, and process all sate and Federal Tax Levy's, child support orders, garnishment orders, and employment verification for Corporate Franchise Owners.
  • Processed expense reimbursements and updated Concur accounts with current information.

Education

Associate Degree - Criminal Justice

Western International University
Phoenix, AZ
2006

Some College (No Degree) - Business management

Central Christian College of Kansas
Mcpherson, KS

Skills

  • Advanced skills with all MS Office (Word, Excel) products
  • Excellent written and verbal skills
  • Work efficiently while also maintaining confidentiality
  • 5 years Administrative experience
  • Evidence Gathering
  • DocuSign

Timeline

Legal Secretary

Navajo County Attorney's Office
02.2023 - Current

Legal Admin. Assistant

Jani-King International, Inc
01.2007 - 03.2023

Associate Degree - Criminal Justice

Western International University

Some College (No Degree) - Business management

Central Christian College of Kansas
Shannon Shannon