Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Sharp

Leeds,AL

Summary

Dynamic and results-driven Stylist at Great Clips, recognized for enhancing client satisfaction through exceptional customer service and creative styling advice. Proven ability to build lasting relationships and boost repeat business, leveraging strong product knowledge and active listening skills to meet diverse client needs effectively. I have 9 years of hair experience and 11 years total of grocery store retail. Ive also worked at two daycares.

Overview

9
9
years of professional experience

Work History

Stylist

Great Clips
01.2022 - Current
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
  • Organized sales area and work station to showcase products and boost sales.
  • Increased client confidence by teaching them how to style their outfits appropriately for various situations.

Daycare Worker

Carson Village Daycare
05.2020 - 02.2021
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Sales Associate

The Fresh Market
10.2016 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Cosmetology - Cosmetology

Paul Mitchell The School
Hoover, AL
09.2016

Skills

  • Customer service
  • Product knowledge
  • Multitasking and organization
  • Attention to detail
  • Creative thinking
  • Teamwork and collaboration
  • Relationship building
  • Organization
  • Active listening
  • Creative vision
  • Building positive rapport

Timeline

Stylist

Great Clips
01.2022 - Current

Daycare Worker

Carson Village Daycare
05.2020 - 02.2021

Sales Associate

The Fresh Market
10.2016 - 02.2021

Cosmetology - Cosmetology

Paul Mitchell The School

Similar Profiles

CREATE PROFILE
Shannon Sharp