Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shannon-Shay Smith

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Housekeeper

The Vue Hotel
Wisconsin Dells
05.2026 - Current
  • Ensured cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
  • Operated cleaning equipment and utilized proper cleaning techniques to uphold high standards of hygiene.
  • Coordinated with team members to complete housekeeping tasks promptly, contributing to efficient operations.

Busser

59er Diner
Leavenworth
05.2025 - 09.2025
  • Cleared and cleaned tables to ensure timely turnover for incoming guests.
  • Delivered food and beverages to tables to support efficient service.
  • Maintained cleanliness of dining area, ensuring a welcoming environment for guests.

Ride Operator

Branson Coaster LLC
Branson
07.2024 - 08.2024
  • Operated mechanical riding devices and automatic equipment in amusement parks, carnivals and recreation areas.
  • Cleaned, organized, and inspected rides and equipment daily to maintain high safety standards.
  • Managed queue lines to minimize wait times and enhance guest satisfaction.
  • Effectively responded to customer requests and concerns, ensuring all guests have a personable and enjoyable experience in line with company's core values.

Hostess

Landry's Seafood House
Branson
05.2024 - 08.2024
  • Welcomed guests upon arrival and guided them to their tables.
  • Monitored dining area to optimize seating availability and guest service.
  • Reset tables efficiently to maximize turnover and enhance guest experience.
  • Arranged tables, chairs, and settings to effectively accommodate large groups and guests with special needs.

Education

Bachelors of Science in Logistics And Supply Chain Management - Business

Caribbean Maritime University
Kingston , Jamaica
09.2023 - 06.2026

Diploma - Business

St Jago High School
Spanish Town

Skills

  • Room Preparation
  • Sanitation Practices
  • Laundry Handling
  • Dining room management
  • Guest complaint resolution
  • Customer Service
  • Operation and control
  • Ticket Collection
  • Detail-oriented
  • Team collaboration
  • Interpersonal Skills
  • Laundry Handling

Languages

English, Fluent

Timeline

Housekeeper

The Vue Hotel
05.2026 - Current

Busser

59er Diner
05.2025 - 09.2025

Ride Operator

Branson Coaster LLC
07.2024 - 08.2024

Hostess

Landry's Seafood House
05.2024 - 08.2024

Bachelors of Science in Logistics And Supply Chain Management - Business

Caribbean Maritime University
09.2023 - 06.2026

Diploma - Business

St Jago High School
Shannon-Shay Smith