Shannon Smith
Clearwater,Florida
Summary
Accomplished EVS Manager with a proven track record at AdventHealth, enhancing operational efficiency and ensuring environmental compliance. Demonstrated expertise in staff and inventory management, mentoring teams to achieve exceptional cleanliness standards. Leadership skills have consistently driven project success and elevated customer satisfaction through effective multitasking and collaboration. Career goals include further advancing sustainable practices within the environmental services sector.
Overview
25
25
years of professional experience
Work History
EVS Manager
Health Care Service Group
St. Petersburg, FL
06.2024 - Current
- Responded quickly to customer complaints regarding cleanliness issues.
- Delegated work to staff, setting priorities and goals.
- Hire and train new Staff Members
- Assited the District Manager with Costumer Service and project management
- Maintain payroll and supply budget.
EVS Manager
AdventHealth
Palm Coast, FL
04.2023 - 06.2024
- Prepared new Hospital for ACHA approval and opening.
- Established schedules for routine cleaning activities throughout the facility.
- Maintained inventory of cleaning supplies and equipment, ordering new items as needed.
- Provided training and guidance on proper cleaning techniques for all employees.
- Responded quickly to customer complaints regarding cleanliness issues.
- Conducted regular staff meetings to provide updates on policies and procedures.
- Reviewed invoices from service providers to ensure accuracy of billing information.
- Trained team members in proper cleaning and sanitizing procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Proposed or approved modifications to project plans.
- Delegated work to staff, setting priorities and goals.
Interim SR. EVS Mangager (Director)
AdventHealth
Palm Coast, Florida
01.2024 - 05.2024
- Responsible for the EVS departments of two hospitals in Flagler County, Florida
- Oversee the Joint Commission survey.
- Trained all management under my direct supervision in Policies and procedures.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
EVS Manager, District Manager in Training
Health Care Service Corporation
St. Petersburg, FL
12.2018 - 04.2023
- Training Manager-Oversee new Manager and trained them in Policy and Procedures
- Maintain Landry within the facility
- Oversee the day-to-day operation of the EVS department.
- Hired and trained new staff
- Perform inspections.
- Assisted District Manager with ACHA survey and correction plans.
- Perform project management throughout the district.
President
Janoco INC. DBA Service master by Smith
Pine Bluff, AR
09.2000 - 12.2019
- Created task schedules and bid for new cleaning contracts
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Promoted a customer-centric approach to drive satisfaction and loyalty.
- Directed company-wide budgeting, financial planning, and analysis processes.
- Created Policies and Procedures to maintain a safe work enviroment
Education
Hospital Administration
ServiceMaster University
Memphis, TN03-2014
High School Diploma -
Watson Chapel High School
Pine Bluff, AR05-1981
Skills
- Operational Efficiency
- Incident Investigation
- Environmental Compliance
- Chemical Handling
- Inspecting equipment
- Checking supplies
- Hazardous waste management
- Delegating Work Assignments
- Business Development
- Schedule Management
- Cost Control
- Budget Management
- Staff Management
- Multitasking
- MS Office
- Teamwork and Collaboration
- Regulatory Compliance
- Policy administration
- Project Planning
- Business Planning
- Professional Demeanor
- Scheduling and Coordinating
- Time Management
- Self motivation
- Inventory management
Education and Training
other,other
Timeline
EVS Manager
Health Care Service Group
06.2024 - Current
Interim SR. EVS Mangager (Director)
AdventHealth
01.2024 - 05.2024
EVS Manager
AdventHealth
04.2023 - 06.2024
EVS Manager, District Manager in Training
Health Care Service Corporation
12.2018 - 04.2023
President
Janoco INC. DBA Service master by Smith
09.2000 - 12.2019
Hospital Administration
ServiceMaster University
High School Diploma -
Watson Chapel High School
Similar Profiles
Leyshla BatistaLeyshla Batista
Dietary Aide at Health Care Service GroupDietary Aide at Health Care Service Group
Deja E. Pierce-PlaterDeja E. Pierce-Plater
Housekeeping and Laundry Attendant at Health Care Service GroupHousekeeping and Laundry Attendant at Health Care Service Group
Lawrence FlournoyLawrence Flournoy
Laundry Attendant at Health Care Service GroupLaundry Attendant at Health Care Service Group