Shannon Smith
Helendale ,CA
Summary
Dynamic and detail-oriented professional with a strong background as a Legal Assistant at Greiner Law Firm. Proven ability to enhance client satisfaction through exceptional customer service and effective communication. A state-licensed cosmetologist skilled in problem-solving and fostering teamwork, dedicated to creating a welcoming environment for clients.
Overview
2026
2026
years of professional experience
Work History
Hair Stylist
Self Employed Hair Unlimited
Helendale, CA
2017 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Legal Assistant
Greiner Law Firm
Victorville, CA
2012 - 2017
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Escrow Assistant
Orange Coast Title Company
2002 - 2012
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Hesperia High School
Hesperia, CA05.2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Detail-orientated
- State licensed cosmetologist
Timeline
Hair Stylist
Self Employed Hair Unlimited
2017 - Current
Legal Assistant
Greiner Law Firm
2012 - 2017
Escrow Assistant
Orange Coast Title Company
2002 - 2012
Hesperia High School