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Bodily Injury Insurance Adjuster skilled in investigating, analyzing, and concluding liability and settlements for casualty, property damage and total loss loss claims. History of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 35 years of claim handling. Field experience includes court and arbitration work, scene canvass, and document retrieval. Catastrophe claims since 2005.

Experienced professional with a solid background in customer interactions and service solutions. Demonstrates expertise in conflict resolution, communication, and problem-solving to ensure high levels of customer satisfaction and loyalty. Proven ability to collaborate effectively with teams, adapt to changing needs, and consistently deliver results through efficient and empathetic service. Recognized for reliability and a proactive approach in meeting both customer and organizational goals.

Bilingual (English/Spanish) Casualty Claims Adjuster with 5+ years of experience handling high-volume first- and third-party claims in fast-paced environments. Skilled in investigating liability, interpreting policy language, and negotiating settlements with both represented and unrepresented parties. Recognized for accuracy, efficiency, and strong communication skills when managing complex claims. Licensed in Texas, Louisiana, Oklahoma, and Florida.

Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 5 years of experience interviewing specialists, witnesses and claimants to compile information.

Shannon Smith

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Casualty Claims Adjuster

Sales Associate

Collector Agent

Collector Agent

Sporting Goods Sales Associate

Sales Associate

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Associate of Arts - Music Performance

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Casualty Claims Adjuster

Sales Associate

Collector Agent

Collector Agent

Sporting Goods Sales Associate

Sales Associate

Associate of Arts - Music Performance

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