Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Spurgin

Bakersfield,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Residential House Cleaner

Self Employed
03.2019 - Current
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Provided excellent house cleaning and maid services to clients.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Cashier

Dollar Tree Stores
10.2022 - 12.2022
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Iron Skillet

Travel Centers Of America
03.2018 - 07.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Customer Service Associate

Macys Department Store
09.2015 - 04.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Delivered prompt service to prioritize customer needs.
  • Informed customers about special promotions and provided detailed information for various products.

Education

High School Diploma -

West High School
Bakersfield, CA
06.1996

Skills

  • Decision-Making Skills
  • Computer Proficiency
  • Credit Card Payment Processing
  • Microsoft Excel
  • Managing Multiple Tasks
  • Critical Thinking

Timeline

Cashier

Dollar Tree Stores
10.2022 - 12.2022

Residential House Cleaner

Self Employed
03.2019 - Current

Iron Skillet

Travel Centers Of America
03.2018 - 07.2022

Customer Service Associate

Macys Department Store
09.2015 - 04.2018

High School Diploma -

West High School

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Shannon Spurgin